Enabling Trailers on Xbox One

Third Party Apps & Tools
1

Plex recently announced trailer support had been added with the recent Xbox One app update, but for the life of me I cannot figure out how to enable this feature. On all other apps the option to enable trailers is very easy to find, but the settings on the Xbox One are pretty sparse, with no options to customise the app experience.

I've tried changing trailer settings on the media server (settings/web/player & settings/server/extras) but this only enables trailers through the web app on that server device.

 

2

In the pre-play screen (with the movie poster and description) there should be a movie strip under the play button.

3

All I see is on the top left of that screen is the play button, the watched/unwatched button, and the ... button which brings up related movies.

My app has updated to 1.0.0.11 and the screen dimming feature is working.

4

Check a few more movies, it looks like not all of my movies are showing the strip either for some reason.

5

I'd already checked a bunch, just checked a ton more. Still nothing.

Just tried uninstalling, followed by a hard reset of the console and a reinstall to no avail.

6

Figured it out. I added a new film and the trailer icon appeared. I was using TMDB as the primary agent before, I think this has automatically been changed to Freebase since the update. Freebase had to be the primary agent, so I have deleted and re added my entire film library. The trailers now appear on the Xbox.

7

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