So I can play video via Plex web and Plex for Windows, but as of 1.2.1.0, I can no longer play videos. When I try to play I get “Error: Playback Error: There was a problem playing the item”. These are on files that used to play fine via Xbox One.
Here is my Plex server dump (Server version 0.9.12.11):
Not sure, but I’m seeing “18:56:35:664 [5076] ERROR - CERT: Error in TLS handshake: short read”.
Sep 02, 2015 18:49:53:130 [4856] DEBUG - MDE: analyzing media item 28482 Sep 02, 2015 18:49:53:130 [4856] DEBUG - MDE: E69 - Patagonia Special (2): Direct Play is disabled Sep 02, 2015 18:49:53:130 [4856] DEBUG - MDE: E69 - Patagonia Special (2): media must be transcoded in order to use the hls protocol Sep 02, 2015 18:49:53:130 [4856] DEBUG - MDE: E69 - Patagonia Special (2): no direct play video profile exists for mpegts/h264 Sep 02, 2015 18:49:53:130 [4856] DEBUG - MDE: E69 - Patagonia Special (2): no direct play video profile exists for mpegts/h264/ac3 Sep 02, 2015 18:49:53:131 [4856] DEBUG - MDE: E69 - Patagonia Special (2): Direct Streaming is disabled, so video stream will be transcoded Sep 02, 2015 18:49:53:131 [4856] DEBUG - MDE: E69 - Patagonia Special (2): no remuxable profile found, so video stream will be transcoded Sep 02, 2015 18:49:53:131 [4856] DEBUG - MDE: computed resolution bounding box of 1920x1080. Sep 02, 2015 18:49:53:131 [4856] DEBUG - Scaled up video bitrate to 9264Kbps based on 1.500000x fudge factor. Sep 02, 2015 18:49:53:131 [4856] DEBUG - MDE: E69 - Patagonia Special (2): Direct Streaming is disabled, so video's audio stream will be transcoded Sep 02, 2015 18:49:53:131 [4856] DEBUG - MDE: E69 - Patagonia Special (2): selected media 0 / 28482 Sep 02, 2015 18:49:53:131 [4856] DEBUG - Found session GUID of b1r2k2rpp40t in session start. Sep 02, 2015 18:49:53:131 [4856] DEBUG - Using session GUID b1r2k2rpp40t for new transcode session. Sep 02, 2015 18:49:53:131 [4856] DEBUG - Using existing transcode session. Sep 02, 2015 18:49:53:135 [5072] DEBUG - Completed: [192.168.0.100:53869] GET /video/:/transcode/universal/start.m3u8?path=http%3A%2F%2F127.0.0.1%3A32400%2Flibrary%2Fmetadata%2F19766&mediaIndex=0&partIndex=0&protocol=hls&offset=0&fastSeek=1&directPlay=0&directStream=0&subtitleSize=100&audioBoost=100&session=b1r2k2rpp40t&subtitles=burn (20 live) TLS GZIP 45ms 540 bytes 200 (pipelined: 5) Sep 02, 2015 18:49:53:152 [2916] DEBUG - Request: [192.168.0.100:53869] GET /:/timeline?ratingKey=19766&key=%2Flibrary%2Fmetadata%2F19766&state=stopped&playQueueItemID=10745&time=865685&duration=3780000 (19 live) TLS GZIP Sep 02, 2015 18:49:53:152 [2916] DEBUG - Auth: We found auth token (xxxxxxxxxxxxxxxxxxxx), enabling token-based authentication. Sep 02, 2015 18:49:53:152 [2916] DEBUG - Auth: Came in with a super-token, authorization succeeded. Sep 02, 2015 18:49:53:154 [2916] DEBUG - Client [wbt79q37d839] reporting timeline state stopped, progress of 865685/3780000ms for guid=, ratingKey=19766 url=, key=/library/metadata/19766, containerKey=, metadataId=19766 Sep 02, 2015 18:49:53:157 [2916] DEBUG - Play progress on 19766 'Patagonia Special (2)' - got played 865685 ms by account 1! Sep 02, 2015 18:49:53:162 [4808] DEBUG - Request: [192.168.0.100:53867] GET /video/:/transcode/universal/stop?session=b1r2k2rpp40t (19 live) TLS GZIP Sep 02, 2015 18:49:53:164 [4808] DEBUG - Auth: We found auth token (xxxxxxxxxxxxxxxxxxxx), enabling token-based authentication. Sep 02, 2015 18:49:53:164 [4808] DEBUG - Auth: Came in with a super-token, authorization succeeded. Sep 02, 2015 18:49:53:164 [4216] DEBUG - Found session GUID of b1r2k2rpp40t in session start. Sep 02, 2015 18:49:53:164 [4216] DEBUG - Cleaning old transcode directories. Sep 02, 2015 18:49:53:165 [2916] DEBUG - [Now] User is lenaxia (ID: 1) Sep 02, 2015 18:49:53:166 [2916] DEBUG - [Now] Device is Xbox One (TORAKO). Sep 02, 2015 18:49:53:166 [5076] DEBUG - Completed: [192.168.0.100:53867] GET /video/:/transcode/universal/stop?session=b1r2k2rpp40t (19 live) TLS GZIP 4ms 203 bytes 200 (pipelined: 6) Sep 02, 2015 18:49:53:167 [4216] DEBUG - Whacked session, 0 remaining. Sep 02, 2015 18:49:53:167 [2916] DEBUG - [Now] Updated play state for /library/metadata/19766. Sep 02, 2015 18:49:53:167 [4216] DEBUG - It took 0.0 sec to serialize a list with 0 elements. Sep 02, 2015 18:49:53:167 [4856] DEBUG - Request: [192.168.0.100:53865] GET /:/timeline?ratingKey=19766&key=%2Flibrary%2Fmetadata%2F19766&state=stopped&playQueueItemID=10745&time=865685&duration=3780000 (19 live) TLS GZIP Sep 02, 2015 18:49:53:168 [4856] DEBUG - Auth: We found auth token (xxxxxxxxxxxxxxxxxxxx), enabling token-based authentication. Sep 02, 2015 18:49:53:168 [4856] DEBUG - Auth: Came in with a super-token, authorization succeeded. Sep 02, 2015 18:49:53:169 [4856] DEBUG - Client [wbt79q37d839] reporting timeline state stopped, progress of 865685/3780000ms for guid=, ratingKey=19766 url=, key=/library/metadata/19766, containerKey=, metadataId=19766 Sep 02, 2015 18:49:53:169 [5076] DEBUG - Completed: [192.168.0.100:53869] GET /:/timeline?ratingKey=19766&key=%2Flibrary%2Fmetadata%2F19766&state=stopped&playQueueItemID=10745&time=865685&duration=3780000 (19 live) TLS GZIP 18ms 203 bytes 200 (pipelined: 6) Sep 02, 2015 18:49:53:174 [4856] DEBUG - Play progress on 19766 'Patagonia Special (2)' - got played 865685 ms by account 1! Sep 02, 2015 18:49:53:182 [4856] DEBUG - [Now] User is lenaxia (ID: 1) Sep 02, 2015 18:49:53:182 [4856] DEBUG - [Now] Device is Xbox One (TORAKO). Sep 02, 2015 18:49:53:182 [4856] DEBUG - [Now] Updated play state for /library/metadata/19766. Sep 02, 2015 18:49:53:184 [5076] DEBUG - Completed: [192.168.0.100:53865] GET /:/timeline?ratingKey=19766&key=%2Flibrary%2Fmetadata%2F19766&state=stopped&playQueueItemID=10745&time=865685&duration=3780000 (19 live) TLS GZIP 16ms 203 bytes 200 (pipelined: 7) Sep 02, 2015 18:49:54:155 [4808] DEBUG - Request: [192.168.0.100:53865] GET /?X-Plex-Client-Identifier=wbt79q37d839&X-Plex-Product=Plex+for+Xbox+One&X-Plex-Device=Xbox+One&X-Plex-Platform=Xbox+One&X-Plex-Platform-Version=10.0&X-Plex-Version=1.2.1.0&X-Plex-Device-Name=TORAKO&X-Plex-Client-Capabilities=videoDecoders%3Dh264%7Bprofile%3Ahigh%26resolution%3A1080%7D%3BaudioDecoders%3Daac%7Bchannels%3A6%7D%2Cac3%7Bchannels%3A6%7D%2Ceac3%7Bchannels%3A6%7D&X-Plex-Accept-Language=en&X-Plex-Username=lenaxia&X-Plex-Token=xxxxxxxxxxxxxxxxxxxx&Accept-Language=en (19 live) TLS GZIP Sep 02, 2015 18:49:54:156 [4808] DEBUG - Auth: We found auth token (xxxxxxxxxxxxxxxxxxxx), enabling token-based authentication. Sep 02, 2015 18:49:54:156 [4808] DEBUG - Auth: Came in with a super-token, authorization succeeded. Sep 02, 2015 18:49:54:158 [4808] DEBUG - It took 0.0 sec to serialize a list with 17 elements. Sep 02, 2015 18:49:54:162 [5076] DEBUG - Completed: [192.168.0.100:53865] GET / (19 live) TLS GZIP 6ms 997 bytes 200 (pipelined: 8) Sep 02, 2015 18:49:54:192 [2916] DEBUG - Request: [192.168.0.100:53865] GET /?X-Plex-Client-Identifier=wbt79q37d839&X-Plex-Product=Plex+for+Xbox+One&X-Plex-Device=Xbox+One&X-Plex-Platform=Xbox+One&X-Plex-Platform-Version=10.0&X-Plex-Version=1.2.1.0&X-Plex-Device-Name=TORAKO&X-Plex-Client-Capabilities=videoDecoders%3Dh264%7Bprofile%3Ahigh%26resolution%3A1080%7D%3BaudioDecoders%3Daac%7Bchannels%3A6%7D%2Cac3%7Bchannels%3A6%7D%2Ceac3%7Bchannels%3A6%7D&X-Plex-Accept-Language=en&X-Plex-Username=lenaxia&X-Plex-Token=xxxxxxxxxxxxxxxxxxxx&Accept-Language=en (20 live) TLS GZIP Sep 02, 2015 18:49:54:193 [2916] DEBUG - Auth: We found auth token (xxxxxxxxxxxxxxxxxxxx), enabling token-based authentication. Sep 02, 2015 18:49:54:193 [2916] DEBUG - Auth: Came in with a super-token, authorization succeeded. Sep 02, 2015 18:49:54:195 [2916] DEBUG - It took 0.0 sec to serialize a list with 17 elements. Sep 02, 2015 18:49:54:197 [5076] DEBUG - Completed: [192.168.0.100:53865] GET / (20 live) TLS GZIP 5ms 997 bytes 200 (pipelined: 9) Sep 02, 2015 18:49:54:226 [5072] ERROR - CERT: Error in TLS handshake: short read Sep 02, 2015 18:49:54:299 [4808] DEBUG - Request: [72.182.107.206:53871] GET /?X-Plex-Client-Identifier=wbt79q37d839&X-Plex-Product=Plex+for+Xbox+One&X-Plex-Device=Xbox+One&X-Plex-Platform=Xbox+One&X-Plex-Platform-Version=10.0&X-Plex-Version=1.2.1.0&X-Plex-Device-Name=TORAKO&X-Plex-Client-Capabilities=videoDecoders%3Dh264%7Bprofile%3Ahigh%26resolution%3A1080%7D%3BaudioDecoders%3Daac%7Bchannels%3A6%7D%2Cac3%7Bchannels%3A6%7D%2Ceac3%7Bchannels%3A6%7D&X-Plex-Accept-Language=en&X-Plex-Username=lenaxia&X-Plex-Token=xxxxxxxxxxxxxxxxxxxx&Accept-Language=en (20 live) TLS GZIP Sep 02, 2015 18:49:54:300 [4808] DEBUG - Auth: We found auth token (xxxxxxxxxxxxxxxxxxxx), enabling token-based authentication. Sep 02, 2015 18:49:54:300 [4808] DEBUG - Auth: Came in with a super-token, authorization succeeded. Sep 02, 2015 18:49:54:302 [4808] DEBUG - It took 0.0 sec to serialize a list with 17 elements. Sep 02, 2015 18:49:54:306 [5076] DEBUG - Completed: [72.182.107.206:53871] GET / (20 live) TLS GZIP 7ms 997 bytes 200
