Hello everyone,
I bought the plex pass so I could watch my movies on my xbox. I have already installed a plex server on my synology and it all works well on my other plex players. Now the problem on the player for xbox is, that I get the movie in very low quality and I have no idea where to start searching for a solution. The xbox is connected to the network directly by cable and there is no firewall or anything between. Can someone help me find a solution? Else it feels like I just gave plex money for something I can't use.
Regards,
Gottfriederich
Can nobody help me? Not even people from Plex?
Moved this to the right forum section for you, should get better exposure to people that can help.
Might be good to post file info and logs while playing the file.
Also, a good thing to check is that the quality is set properly as it seems like sometimes it seems set to highest, but is not.
1. When playing a video
2. press the A button on the controller
3. Select the ellipses (...) and hit A again
4. Select 'Highest' if not selected, if it is select a different option and then reselect 'highest'.
Hello Plex Ninja,
thank you for that. Your suggestion also worked. Thanks a lot, I somehow did not see that, but I am happy it works now :)
Regards
Great news, glad things are working for you now! :)
If I might pry a bit for details. Was it that it was not set to highest? Or was it that the highest was selected, but not being honored? Thanks.
