Xbox One Plex App Update News

@scotplex said:

  1. I have noticed transcoding of video (h264) on XB1 from my Sinology DiskStation 1513+ server but direct play from my Windows 10 server. Both reference the same files. Both severs are running PMS 0.9.14.2, and both operating systems are fully updated. Frustrating because the NAS is not powerful enough to transcode. Issue did not exist for me before the XB1 Client update. Also, the DiskStation direct plays to my Roku 3 just fine.

What do your server logs show when you attempt to play the file through the xbox one? The log should tell you exactly why the server things it needs to transcode for the xbox one with the most common factor usually being subtitles are enabled.

This support article will give you more information about the logs and where they’re at:
https://support.plex.tv/hc/en-us/articles/200250417-Plex-Media-Server-Log-Files

Thanks for the update :slight_smile:

Had the spinning wheel issue on login but exited the app and quit it, then it started fine.

Channels working well so far :slight_smile: It would be great in the list view within a channel if it could size the artwork correctly so that it fits within the space (right now they all look like wide 16:9 thumbnails). I can add screenshots of this tomorrow if it’s confusing!

@niallobr said:

Had the spinning wheel issue on login but exited the app and quit it, then it started fine.

Same here.

Hoping it stays that way after a few reboots and so on :slight_smile:

And a feature request.

In version 1.1 (I believe) you had this nice eye-shaped button which changes the watched/unwachted status. Now this is burried in the […] menu.

Would be gread if you could bring the sperate button back :slight_smile:

@mike4001 said:
And a feature request.

In version 1.1 (I believe) you had this nice eye-shaped button which changes the watched/unwachted status. Now this is burried in the […] menu.

Would be gread if you could bring the sperate button back :slight_smile:

+1 to that, the Roku has a very nice menu with these options, not sure why this should be hidden under the … menu.

I can’t get continuous play to work at all. Anyone can go through a continuous play guide dummies here. Thanks.

@niallobr said:
…
Channels working well so far :slight_smile: It would be great in the list view within a channel if it could size the artwork correctly so that it fits within the space (right now they all look like wide 16:9 thumbnails). I can add screenshots of this tomorrow if it’s confusing!

Reporting back in! I do have problems with some channels, I seem to have narrowed it down to channels that stream live video.

For example in the Ustream channel none of the live streams are working for me but they’re fine on Plex/web. I have the same problem in the NASA channel if I try to view any of the live streams.

I get the error ā€˜Server not available’. Anybody else have the same issues?

Apple Movie Trailers seems fine, so I think it’s just live streaming channels.

@niallobr said:

@niallobr said:
…
Channels working well so far :slight_smile: It would be great in the list view within a channel if it could size the artwork correctly so that it fits within the space (right now they all look like wide 16:9 thumbnails). I can add screenshots of this tomorrow if it’s confusing!

Reporting back in! I do have problems with some channels, I seem to have narrowed it down to channels that stream live video.

For example in the Ustream channel none of the live streams are working for me but they’re fine on Plex/web. I have the same problem in the NASA channel if I try to view any of the live streams.

I get the error ā€˜Server not available’. Anybody else have the same issues?

Apple Movie Trailers seems fine, so I think it’s just live streaming channels.

I’m also having an issue with live stream channels. NASA & USTVNow both come up as ā€œserver not available.ā€

I’m having the spinning wheel issue also after xb1 client update.

Tried all above and no help (cold boot xb1, restart PMS, reboot pc, updated PMS, rebooted again).
Then tried adding new user on xb1, but Plex client then says PMS is offline. Even though new registration shows up on plex.tv.

PMS is working on Roku, phone, etc. just not XB1.

Any other suggestions?

Hey Dom, is there anyway to fix the theme music? When you click on a show it plays the theme music, but Everytime I click a season it plays the theme music and then when I go back to all seasons it plays it again… It gets annoying when you are browsing :). Thanks so much

Chris

Does the theme music not just loop then? It’s restarting when you nav back to the show? i’ll raise an issue internally if it’s overzealous :slight_smile:

We have some channel fixes in the upcoming 1.4 that’s already been submitted, so hopefully that helps with those.

If you’re seeing issues with startup, please post here - https://forums.plex.tv/discussion/196695/workarounds-for-app-not-starting-loading-past-splash-screen-version-1-3-1#latest

Thanks!

@Dom C said:
Does the theme music not just loop then? It’s restarting when you nav back to the show? i’ll raise an issue internally if it’s overzealous :slight_smile:

We have some channel fixes in the upcoming 1.4 that’s already been submitted, so hopefully that helps with those.

If you’re seeing issues with startup, please post here - https://forums.plex.tv/discussion/196695/workarounds-for-app-not-starting-loading-past-splash-screen-version-1-3-1#latest

Thanks!

Yes, when you click on a tv show it plays the theme music. When you click on a ā€œseasonā€ to go into ā€œepisodeā€ it starts the theme again. Then when you go back to the ā€œseasonsā€ it starts the theme again.
It has been doing this for quite a long time. (Since the update before this one).

Normally once you click on the series it would play it once and that’s it. (Unless you exit the series and then go back to it. Not navigate inside the series)

I’ve been good with the splash screen. Works perfect for me. Maybe because I’m using it locally and using Ethernet connected not wifi?

Hi Dom,

Regarding the filtering option which made it into this release I was expecting a ā€œview by folderā€ option however unfortunately that’s not currently available. Can you please raise this internally to ensure inclusion in the next update. Many thanks as always.

So plex companion apps are kinda useless when it can’t launch the app on the Xbox with it. Having to manually open the app with a controller sort of defeats the purpose of the ā€œcastā€ functionality.

So plex companion apps are kinda useless when it can’t launch the app on the Xbox with it. Having to manually open the app with a controller sort of defeats the purpose of the ā€œcastā€ functionality.

It’s going to depend on your setup. For me a quick ā€˜Xbox Goto Plex’ works quite well to before using a companion app to search for what I want to watch.

But then again you also have to think if your Xbox is connected to a remote server would you want anyone on that server to be able to open the plex app on your Xbox whenever they wanted?

Say what?

Never really thought about this but just assumed… Is casting to other devices not tied to one’s account or to devices on their local subnet? If not that’s a major security issue.

Carlo

@cayars said:
Is casting to other devices not tied to one’s account or to devices on their local subnet? If not that’s a major security issue.

What you’re saying was kind of my point. (You are correct that it is limited to the local network, that was my bad) But casting to a device should not be allowed if the app is not already open and logged in because until that app is opened the app still can’t verify what account it is actually tied to or what or who has permission to cast to it.

Good on the security thing. Thought that was the case!

I’m not so sure I would agree with you on having to have the app open to use casting. On one of my living room TVs I have an XBox One, Ruku 3 and ChromeCast attached. I’ll often ā€œflingā€ YouTube, Emby or other videos to the Chromecast, Roku or XBox from my cell, computer or tablet to this TV and the TV will automatically change sources to the HDMI input where the Chromecast is located and start playing. Same with flinging to the XBox.

Granted this isn’t from inside Plex but ā€œcasting/flingingā€ in general. I’ve got to say just having it start to play without having to grab a remote or two to change inputs, start an app is powerful stuff and the way I envision/want my ā€œhome automationā€ to work. If it can directly support Plex then all the better.

Carlo

As far as I know, this isn’t something that would be able to be implemented on the App side of things it would all need to be implemented on the server side of things. And would require exceptions/help from Microsoft.

The Plex Media Server would need to be able to turn an Xbox On, Switch out of a current App, and Open an App. I could be wrong (It has happened before, and fairly recently) but with the App not even being allowed to look for a server on the local network, switch audio output, or switch the display mode I don’t know the chances of Microsoft allowing something not on the platform to perform these functions.

Now, don’t get me wrong. I would love to be able to see this as it would make the automation awesome, I just have doubts about it happening in the current Xbox ecosystem.

For now you could use Smartglass to Power on your Xbox One (+ TV/AV-Receiver if you have Kinect) and then also start the PLEX app from Smartglass.

Not ideal but this would be a way which is currently working.