You destroyed Plex!

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Ich nutze Plex seit 2013 – und schon davor den Vorgänger auf der alten Xbox. Was damals einmal als geniales Projekt für Medienliebhaber begann, wirkt heute leider nur noch wie ein profitorientiertes Sammelsurium aus Werbung, Streaming-Features und viel unausgereiftem Ballast.

Seit einiger Zeit habe ich ein neues NAS (QNAP) und musste meinen Plex Server komplett neu aufsetzen. Früher – mit meinem alten NAS von 2017 – lief alles noch mit den klassischen Mediathek-Engines. Und ehrlich gesagt: Die waren deutlich besser. Die Erkennung funktionierte zuverlässig, ich musste kaum manuell eingreifen. Heute hingegen wird man gezwungen, die „neue“ Plex-Mediathek zu nutzen – und das Ergebnis ist schlicht katastrophal.

Die automatische Erkennung ist miserabel. Ganze Serien werden falsch zugeordnet, Staffeln verwechselt oder Episoden gar nicht erkannt – selbst wenn die Dateien sauber und eindeutig benannt sind. Ein Beispiel: Eine Serie mit acht Staffeln wird bei mir komplett als „Staffel 1“ angezeigt. Egal wie ich die Ordner benenne oder die Folgen umsortiere – Plex ignoriert es konsequent. Noch absurder: Ich habe dieselbe Serie in zwei Mediatheken eingebunden, einmal in meinem großen Serienordner und einmal separat. In der einen werden alle Folgen korrekt angezeigt, in der anderen erkennt Plex nur die Hälfte – obwohl es exakt dieselben Dateien im exakt selben Ordner sind.

Obendrauf funktioniert die automatische Aktualisierung der Bibliotheken nicht mehr zuverlässig. Früher hat Plex von selbst gemerkt, wenn neue Serien oder Filme in den Ordnern landen. Jetzt muss ich den automatischen Scan auf ein Intervall von 15 Minuten stellen, nur damit das System überhaupt halbwegs mitbekommt, dass neue Inhalte hinzugekommen sind. Das ist weder effizient noch nutzerfreundlich und fühlt sich eher wie ein notdürftiger Workaround an als wie eine saubere Lösung.

Früher, mit der alten Such- und Erkennungslogik, war so etwas undenkbar. Es lief einfach. Und wenn mal ein Update Probleme gebracht hat, ließ sich das meistens leicht korrigieren. Heute dagegen ist die Erkennungsrate auf einem Niveau, das man kaum noch ernst nehmen kann. Dass die alten Engines inzwischen überhaupt nicht mehr unterstützt werden, wirkt fast gewollt – als wolle man die Nutzer in dieses fehlerhafte System zwingen.

Sehr schade, wie aus einem so schönen Projekt ein profitorientierter Mist geworden ist, der lieber irgendwelchen Werbe- und Streaming-Kram implementiert und sich von der eigentlichen Mission – eine gute, saubere Medienbibliothek für den Heimgebrauch – immer weiter entfernt. Plex war einmal ein Paradebeispiel für smarte, elegante Mediensortierung. Jetzt steht es sinnbildlich dafür, wie gute Projekte irgendwann an ihrer eigenen Kommerzialisierung scheitern.

I have been using Plex since 2013 – and even before that I was already using its predecessor on the old Xbox. What once started as a brilliant project for media enthusiasts now sadly feels like a profit-driven mix of ads, streaming gimmicks, and a lot of half-baked features.

Some time ago, I got a new NAS and had to completely rebuild my Plex server. Back on my old NAS from 2017, everything still ran with the classic library engines. And to be honest: those were significantly better. Detection worked reliably, and I hardly ever had to adjust anything manually. Now, however, you are basically forced to use the “new” Plex library – and the result is nothing short of disastrous.

The automatic detection is awful. Entire shows are matched incorrectly, seasons are mixed up, or episodes are not recognized at all – even when the files are named cleanly and clearly. For example, I have a show with eight seasons that Plex insists on displaying entirely as “Season 1”. No matter how I rename the folders or reorganize the episodes, Plex just ignores it. To make it even more ridiculous: I have the exact same show in two libraries, once inside my big “TV shows” folder and once separately. In one library all episodes are shown correctly, in the other Plex only recognizes about half of them – even though it is literally the same folder with the exact same files.

On top of that, the automatic library updates are no longer reliable. In the past, Plex would automatically notice when new shows or movies were added to a folder. Now I am forced to set the automatic scan to every 15 minutes just so the system even vaguely notices that new content has been added. That is neither efficient nor user-friendly, and it feels more like a crude workaround than a proper solution.

Back then, with the old search and detection logic, issues like this were unthinkable. It just worked. And if an update did cause problems, they were usually easy to fix. Today, the detection quality is at a level that is very hard to take seriously. The fact that the old engines are no longer supported at all almost feels intentional – as if users are being pushed into this broken system on purpose.

It is genuinely sad to see how such a great project has turned into profit-driven garbage that prefers to bolt on ad and streaming features instead of focusing on its original mission: a solid, clean media library for home use. Plex used to be a prime example of smart, elegant media organization. Now it stands as a warning of how good projects can eventually be ruined by pure greed for profit.

2 Likes

Agree, I am a lifetime user and Plex is close to my heart, but with this change that my own server must go through a plex pass account hosted by plex and they wanna charge for it now is not taken lightly. I will look for a new alternative.

And yet it works well for pretty much everyone. Issues are, more often than not, down to the folder structure being used. Could you give sure examples of the files (with details of the full path on the file system) that are not matching?

As a lifetime Plex pass holder they’re not wanting to charge you anything. Anything you’ve read that says differently was wrong.

4 Likes

I think one of the biggest issues Plex has had for years, and they’ve admitted this, is they are terrible at communicating changes. Wording is often not clear and the vast majority of communication is done through the forums. There are thousands of users, maybe 10s of thousands, that do not use the forums ever. They either read the poorly worded and confusing emails or they get the (wrong) info from “news” sites. Then we end up here, convincing the angry mob to put down their pitch forks.

I am no Plex sympathizer by any means. I hate what the app has become, as do many others, but one thing is for sure, Plex seriously needs to figure out their communication because they are continuing to get more bad press for things that aren’t even real.

1 Like

Please show this structure and naming. I have never seen properly named and structured media to to fail.

Can you share details? I am the QNAP & Synology package engineer. ( I wrote them and support them )

Going to second ChuckPa’s comments. If you name your files correctly AND use appropriate folder structures Plex will match 100% of the time. Either your file naming is really bad, or you have something like /mnt/drive/TV/A/A Moviename/A movie.mkv and added /mnt/drive/TV instead of /mnt/drive/TV/A/

The older scanner/agents sucked for performance as they had dozens and dozens of different patterns they tried to match. Plex decided to rewrite the parser and limit the supported naming schemas.

I apologize for forgetting to share the best way (Plex standard) to name episodes.

I use an automated (interactive) tool – FileBot.
There are others (free) – TinyMediaManager, etc

The renaming rule I use for all my episodes is:

/nas/media/tv/{n}/Season {s.pad(2)}/{n} - {s00e00} - {t}
{n} = Series name
{s} = Season number.   The `.pad(2)` pads seasons 1-9 with leading zero
{s00e00} = SxxEyy format season & episode identification
{t} = Episode title.

You end up with files named like this:

[chuck@lizum tv.2001]$ ls -laR Mars\ -\ The\ Secret\ Science/
Mars - The Secret Science/:
total 8
drwxr-xr-x  3 chuck chuck   31 Jan  6  2024 ./
drwxr-xr-x 54 chuck chuck 4096 Nov  1 22:44 ../
drwxr-xr-x  2 chuck chuck 4096 Jan  6  2024 Season 01/

Mars - The Secret Science/Season 01:
total 9076020
drwxr-xr-x 2 chuck chuck       4096 Jan  6  2024 ./
drwxr-xr-x 3 chuck chuck         31 Jan  6  2024 ../
-rw-rw-r-- 1 chuck chuck 1107883397 Jan  6  2024 Mars - The Secret Science - S01E01 - Race to the Red Planet.mkv
-rw-rw-r-- 1 chuck chuck 4421838702 Jan  6  2024 Mars - The Secret Science - S01E02 - Is There Life.ts
-rw-rw-r-- 1 chuck chuck  924172309 Jan  6  2024 Mars - The Secret Science - S01E03 - Conquering the New Frontier.mkv
-rw-rw-r-- 1 chuck chuck  985700519 Jan  6  2024 Mars - The Secret Science - S01E04 - Mars's Deepest Mysteries.mkv
-rw-rw-r-- 1 chuck chuck  882465530 Jan  6  2024 Mars - The Secret Science - S01E05 - NASA's Most Dangerous Mission.mkv
-rw-rw-r-- 1 chuck chuck  971766872 Jan  6  2024 Mars - The Secret Science - S01E06 - Secret History of a Rover.mkv
[chuck@lizum tv.2002]$ 

PS: I’ve also been using Plex since 2013. :waving_hand: