You seriously need to improve the plex media server for Ubuntu

Hello, guys

Yesterday I received Plex’s email saying there was database leak and it recommended me to reset password, which I followed. To make things safer, I clicked the force login out option.

Then, today, the plex media server on my Ubuntu is not working, it just cannot access the local library. I tried everything to fix the issue, including the method mentioned in a thread named “Lock out“ whatever. But it did not work too.

Then I deleted the plex media server package on my server and cleaned the local residential related files. After I install the 1.41.x version again, it did not have the option to add local library. Instead, it only provide a link to download plex media server. Why I didn’t install 1.42.x is due to the fact that I have not been able to download it. Downloading failed, stucks, dead on the last mile, etc., sucks.

It costed me much time and I really appreciate if you improve the customer feelings. Thank you.

Finally, I downloaded if successfully. But I cannot add local library. What is the problem?

@TomHsiung

I looked at your account on Plex.tv

You had many old server instances there. ( 6-7 years)
I removed all of them.

I saw where PMS 1.41.5 was there but in Deleted status.
I removed it as well.

Now we can start clean.

Use Control + F5 to refresh the browser and confirm no hosts are listed.

Now you should be able to see PMS on the host (http://127.0.0.1:32400/web)
-or- LAN (http://LAN.IP.of.Server:32400/web)

If the machine is on a different subnet, you’ll need access it differently.

Please advise.

Hi, ChuckPa

Thank you for your feedback and kind help. I admit that I was a little too strong about this issue. You reminded me that the default PMS networking settings prevents incoming traffic from IPs which are in a different subnet.

However, this issue did take me several hours to handle and currently, I temporarily switched from Plex to Emby. I think I’m going to test the latter service for a couple of months.

Anyway, thank you again and I appreciated your help.

Regards,

Tom

As you wish. Closing this issue or now.