Honestly, we still haven’t fixed up the managed users for Plex Home yet (we have the slightly over the top workaround for full Plex users and individual xb1 accounts).
DP on NXE still seems a wider problem than ‘just’ us, but we’re looking into it.
Still have a handful of things I’d like us to bash out before we graduate from PlexPass. The good news is that we’re working on all of those now.
Had a good suggestion on this refresh issue as well - since the app is often ‘always’ running, it’s difficult to know when we should refresh these things. But it was suggested we could do so on getting app focus back. I’ll give it a shot.
As always, appreciate your patience guys!