There is another post in the PlexPass section(which you don’t have access to) with the same issue.
Here is a quote from someone who says this fixed it.
@eblkheart said:
I posted this on the other forum. This maybe a solution. It worked for me:
FIXED! I had a hunch all of a sudden. I am currently running adblock through Chrome (win10 x64). I decided to allow “ads” on https://app.plex.tv/* and when I did this, I reloaded the page. All of a sudden, it’s there. Everything including posters, banners, backgrounds showed up. I’m wondering if AdBlock has something that might be blocking this. Now on Firefox, I do not have AdBlock on it and everything was showing up. Something definitely to check into.
Let us know if this worked for you.
