0.9.15.2.1663-7efd046 - Xbox One app can't access certain libraries

Plex Players Gaming Consoles
1

I just rebuilt my PC with Win 10 and the latest build of PMS, but I have been trouble accessing one specific library on my server.

All other libraries seem to be working fine, but when I try to choose my “TV Shows” library, I get the error: “There was an error communicating with the server you can retry or go home and select a different one.”

All other libraries work fine, and I can play media from that library if I access it through the recently added area or on deck items.

Any ideas as to what I can do to fix this?

Thanks!

2

Have you tried optimizing your library? From the web manager mouse over Libraries this will cause a + and ... to appear. Under the ... is Optimize Database which should hopefully fix the issue.

There currently is an outstanding issue where we belie reading the database is taking too long causing the Xbox to timeout before it receives a response from the server.

3

You sir, are my hero!

Just tried it, took about 2 seconds and the issue is gone.

Thanks a ton!