Just noticed that all my recently added movies aren’t matching. If I click on the three dots and choose “Match…”, I get no results and messages like “No matches were found using this agent.” (Plex Movie). So then I started poking around and even already matched movies and shows are coming up empty when choosing “Fix Match…”, although they are still showing as matched when filtering by Unmatched.
Only noticed it because I added a movie with a colon in the name and it didn’t show up with the colon, so I clicked the three dots and noticed it said it wasn’t matched. Then went down the rabbit hole to find the Plex scanners can’t find any matches for anything all the sudden.
I‘m not aware of a general issue and have successfully added/matched a number of movies with PMS v1.40.
From your description it sounds more like a network problem where the server fails to access Plex‘ backend to look for matches (e.g. bad DNS, firewall rules…).
Nothing else is having issues in regards to the network, other than Xfinity’s crappy periodic dropouts (which are being fixed), but dropouts wouldn’t fully halt the agents’ abilities to find a match, nor would it halt the ability to “Fix Match…” on all previously added media.
My naming scheme has never matched Plex’s overly basic naming scheme that strips out all useful info, but they have all matched up properly until recently. But even previously matched movies and series show no matches now when selecting “Fix Match…”, so something is wrong somewhere.
This is the general gist for movies. But you can’t tell me that 1190 movies worked perfectly fine with the last 9 all failing due to the naming scheme, there’s definitely something else going on.
Restarting the server again for the second time appears to have caused all the unmatched files to suddenly match, but still nothing shows up when going to “Fix Match…” for any movie or show.
You can still have all you want AND be Plex compliant
MediaTitle (Year) {Edition}/
MediaTile (Year) [ – Anything you want within these brackets – ]
Linux has autocomplete on the command line by default (use the tab key and it handles the spaces)
Windows now has this. It’s not enabled by default
Auto-complete for CMD.exe is not enabled by default in Windows – you have to enable it . You can activate auto-complete permanently or for the current session only. To activate auto-complete in CMD for the current user for the current command session, open Run box, type cmd /f and hit Enter.
I’m not sure what the heck happened, but finally found that LAN 3 was set up as the first source in the Service Order for the NAS. That’s my USB connection with an adapter that goes straight to my laptop for 2.5 gig direct connection speed, so clearly no internet connection there. Changing it back to LAN 1 clearly fixed that as that’s connected to the router. Guess it was just odd timing with upgrading to 1.40 and the NAS randomly changing this or just starting up funny, since I’ve never touched that order.
Although there are a bunch of people on Reddit right now complaining about matching not working for them all of a sudden, so maybe something else is going on. I just assumed from the timing that it was due to the Agent change and database migration.
See above for what helped fix this.
But I’ve only had 2 movies throughout my whole library history not match properly with my naming. All shows have worked except when I used “-video” on the end of each episode of one of them to denote that I wanted to re-rip the video portion at some point, which apparently denotes a music video and kept removing it from the library lol.
I make sure the folder is always MediaTitle (Year) {Edition} and then there’s some extra info based on HDRType or so, but it’s worked so far. I used .nfo files to force the IMDB match to the 2 that refused to match. But that’s because their names are weird like the movie called +1. This kept matching to some random numbered movie. And I can’t remember the other one right now. But Plex does a good job of picking up the naming with what I have.
