A problem has been detected with a core component of Plex Media Server

Plex Media Server NAS & Devices
1

Server Version#:7.2-64570
Player Version#: 1.29.2.6364-7000
<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled>application/octet-stream:Plex%20Media%20Server.zip:JXJqHcLm2a6svBRvEf3sKeJBMKAPRqa0Uk5J:http%3A%2F%2F192.168.1.173%3A5000%2Ffbdownload%2FPlex%2520Media%2520Server.zip%3Fapi%3DSYNO.FileStation.Download%26version%3D2%26method%3Ddownload%26mode%3Ddownload%26dlname%3DPlex%2520Media%2520Server.zip%26path%3D%255B%2522%252FPlexMediaServer%252FAppData%252FPlex%2520Media%2520Server%252FLogs%252FPlex%2520Media%2520Server.zip%2522%255D%26stdhtml%3Dtrue%26SynoToken%3DpSo1HETmExv8o

I have updated to the latest DSM7 version. I’m now getting the following message when Plex opens " A problem has been detected with a core component of Plex Media Server."

When I try to manually install PMS-1.32.4.71 I get this error message From DMS7 " This package is not supported on the platform of Synology NAS or is incompatible with the current DSM version.

Can anyone help me get this workin.

Regards

Ken

2

If you were trying to upload log files, they didn’t make it. Wait for the file to completely upload.

Synology model?

3

Thanks FodrGuy16

This should be it now

Plex Media Server.zip (51.8 KB)

4

Thanks for the log file.

Try re-installing the current version first. Get that working, then update to a newer version.

  1. Uninstall Plex Media Server.
    In Package Manager: Uninstall, Are you sure = yes, choose Uninstall Only option.

  2. Reboot the NAS.

  3. Reinstall Plex Media Server using the version available in Package Center (1.29.2.6364).
    Use the Plex Claim Token method. You should see a message “Plex Media Server successfully claimed by DevilMayHare.”

  4. Login to Plex Media Server using http://192.168.1.173:32400/web.

Make sure Plex is running, you can access your libraries, etc. When you are confident Plex is running correctly, you can then update to a newer version.

The DS420j has an ARMv8 CPU.

Make sure you download the DSM 7 / ARMv8 version of Plex Media Server.

5

FordGuy61,

Thanks for your help. Everything is ack up and running. I did have to rescan my libraries and found some files that wouldn’t scan. I deleted them and everything worked perfectly .

Again thanks for you assistance

DMH

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