Account creation issues

Hi,

I made a mistake while registering with Plex for a new account using my google account but I really wanted to do it using just my gmail email address.

So I deleted my google linked account thinking that i could register again with my gmail email address but it wouldn’t let me saying that account name is already taken. When I click on the forgotten password I do not get any emails.

Is there any chance of that account being properly deleted so that I can recreate it again as an email account? Or switching it to an email linked account?

Thanks in advance,
Lawrence

P.s. Its a bit tricky getting support from Plex without an account…

please send me the email address you used per PM

Actually, try now to make a real plex account again.

Thanks, I have got in with my gmail account.

hi, i have a similar issue. i forgot that i had an older plex account and created a second. both were sign in by email, and are gmail accounts. i wanted to cancel the login with email, and just use the gmail sign in. long story short, ive deleted both accounts. so now when i try sign in with gmail, it says both addresses are claimed and i cant log in using any method.

@“hagnphone@gmail.com” said:
hi, i have a similar issue. i forgot that i had an older plex account and created a second. both were sign in by email, and are gmail accounts. i wanted to cancel the login with email, and just use the gmail sign in. long story short, ive deleted both accounts. so now when i try sign in with gmail, it says both addresses are claimed and i cant log in using any method.

Without knowing that email address, we cannot help you :wink:

didn’t want to public post my info, ill pm it.

@“hagnphone@gmail.com” said:
didn’t want to public post my info, ill pm it.

Accounts have been restored now.