Actor search not finding some actors

Server Version#: 1.26.0.5715-8cf78dab3
Player Version#: 1.44.0.2981-e2d72ac2

Searching for most actors from my movie libraries works fine. Some actors, however, do not come up, even though I have movies of theirs. Specifically, Forest Whitaker and Donald Faison do not appear in my search results from the Library screen. There may be others, but these are the two that I’ve found.

If I use the global search at the top of the page, they come right up. But not having them in the library search makes it so I can’t create smart collections using the results. This issue (with Whitaker at least) pre-dates the switch to the Plex movie agent, so I don’t think that’s it.

I can find Donald Faison in my TV library, so it seems movie-specific (I don’t have any TV shows with Whitaker in them to validate). I’ve attached screen shots of the movie searches (two of successful global search, and one of unsuccessful library search).

Faison global
Faison global source
Faison library

Has anyone else seen this?

There’s been another thread about this recently.
It appears, Plex only adds the top-3 cast members per movie to the actor filter. If they’re in that filter, Plex will display all their movies (even if they’re not in the top-3 of some).

As far as I understand Plex had introduced this limitation when users complained about an endless actor index. Personally I think it’s ok to limit the actors in the default filter – I hope at some point we’ll be able to filter for every last actor using an advanced filter.

Thank you, that makes sense. Sorry I missed that other thread. Looks like I have to add a few more titles for these gentlemen.

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