Add Folder option not available


#1

I recently set up My Cloud Home Duo and am trying to use PLEX to play my video files. So I installed the app on my cloud, and things seem set up right but there is no "add folder" option to grab my files.


#2

https://support.plex.tv/hc/en-us/sections/200071876-Libraries


#3

Thank you! But even after or while setting up a library, I still don't see an option to "add folder"


#4

@Kynisen said:
Thank you! But even after or while setting up a library, I still don't see an option to "add folder"

You are being asked during the creation of a library which folder(s) you want to add to it.

And there is the 'Add Folders' tab
https://support.plex.tv/hc/en-us/articles/200289266-Editing-Libraries


#5

I am having a similar problem and do not seem to be finding any answer on these pages. When either creating a new library or attempting to Edit an existing library the Add Folders tab is not showing. Directing people to the support page does not help if the Tab is not there!
It seems to be suggested that this can only be achieved during the initialization of the software?


#6

@BenBritton said:
I am having a similar problem and do not seem to be finding any answer on these pages. When either creating a new library or attempting to Edit an existing library the Add Folders tab is not showing. Directing people to the support page does not help if the Tab is not there!
It seems to be suggested that this can only be achieved during the initialization of the software?

No, that is definitely not the case. You can always add or remove folders from your library(s) by editing them.

If there are parts of the web app missing,
try a different web browser
or disable browser extensions which manipulate the content of web pages (AdBlock, scriptblocker etc.)


#7

Have you checked https://support.wdc.com/knowledgebase/answer.aspx?ID=18937. There are instructions there.


#8

I have the similar problem. I have 2 servers setup. One on my computer (Windows), one an a My Cloud Home. The server in windows allows me to edit the library’s and add/change folders. The version on the NAS does not have these options

@MovieFan.Plex. That shows how to add content, not edit/add folders to a library. Unless I missed something.
@OttoKerner I have turned off all extensions, add-ins and blockers and still there is no options to change/add folders to a library. See pictures.

I have been using the web version through several different browsers (Firefox, Chrome. Opera). All have the same issue. There appears to be no ability to add or edit folders to a library.

Has anyone been able to add do this with a server on the My Cloud Home?


#9

I recently learned that the WD Mycloud devices are very weak affairs. They run on Android and are restricted in some ways.
One of the restrictions is that Plex on them can only use the predefined 'Media' folders.