Adding a new server to my account

Server Version#: Version 1.19.4.2935

I just switched one of my servers from ubuntu to manjaro. WHen I log into my account, I cannot find a way to add the new server. I used my local IP address to access my account and it asked me if this was a good server. But still cannot add server or directories. Any help greatly appreciated

Did you complete the server setup on the new machine (e.g. assigning it a name and creating a first bunch of libraries, enabling remote access…)?
If you didn’t create any new libraries right away, the new server should still show under “More” and allow you to create new libraries (hover over the server name and click +). Alternatively you can create them in Settings > [New Server Name] > Manage > Libraries.

PS: Not exactly sure what you mean with “[Plex] asked if this was a good server”?!

I have my library setup up and have plex installed. When I log into plex. It shows me the other server only, not this one, nor can I find an option to create a new server. When it comes to creating a new server Settings > [New Server Name] > Manage > Libraries. When it gets to settings there is no place that I can see to setup a new server name.

Plex doesn’t really have an option to click + and create a new server. A server is the actual “physical” installation of a Plex Media Server app (wherever that app might be running).

So to get this straight…

  • When you open http://app.plex.tv/desktop, you see
    • the libraries/settings of your old server
  • When you open http://[IP of the old server]:32400/web, you see
    • the libraries/settings of your old server
  • When you open http://[IP of the new server]:32400/web, you see
    • the libraries/settings of your old server
    • under settings there’s no way to select a different server?
      Settings -- Server selection

Yes that is correct. When I start plex on the new install and log into my account i et the old server info. WHen I even try to add a directory i get the path of the old server. I use to have two servers running in two different locations no problem. When I changed OS from ubuntu to Manjaro on the one, it does not seem to pick up the server. Not quite sure where to go with this one.

If you cannot access the settings of the server that’s running on a machine when accessing it through that server’s IP address you probably got something wrong with some hidden plex settings. Did copy/clone the original server when creating the new on on Manjaro?

If so, this could cause some collisions (e.g. because the transferred preferences.xml file includes references to the old server’s machine identifier – this will result in both servers claiming to be the same machine)

Alternatively you could take a look at how to get back into a server if you accidentally locked yourself out
https://support.plex.tv/articles/204281528-why-am-i-locked-out-of-server-settings-and-how-do-i-get-in/

Okay I got the server to start and now it sees my local driver and my remote drive.
Manjaro starts the daemon different than Ubuntu so I just executed the following commands.

sudo systemctl enable plexmediaserver
sudo systemctl start plexmediaserver

I was so use to the way Ubuntu did it I never thought to tray something different. Thank you for your help. I guess now I just need to write a script to enable the server on restarts.

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