OK, so if I stick with not specifying a manual port, I can connect just fine. I also see my Plex server listening on port 32400 locally, as one would expect.
Just to be sneaky, I like to run my server on a different port. This was working, even if the clients all got some crazy message about connecting indirectly; everything worked fine. Until I updated to 1.5.5.3634.
Now it doesn’t work; I get “not accessible” like others are getting. No manual port works fine. I can also not see the Plex server listening on the manually specified port when it should be.
Anyone in support want me to do anything to troubleshoot?
“tear down” the manual connection from PMS perspective.
Stop PMS
In your Preferences.xml, you’ll see the port settings. (hope windows has this too. i know linux and osx do).
remove the name="value" pairs
save the file
start PMS.
It will have forgotten it’s ever been online with any ports.
Go make the manual connection.
While it may flash red and go back to green (which is known and being worked on), once green it will be good.
If you’re speaking about local clients? there’s nothing different in 1.5.5 over 1.5.4 which would cause this. The last change to networking was 1.5.3 which corrected the remote-streaming speed problem.
@ian.hunter said:
Just to be sneaky, I like to run my server on a different port. This was working, even if the clients all got some crazy message about connecting indirectly; everything worked fine. Until I updated to 1.5.5.3634.
If you are getting the “indirect” connection, that means that remote access was not setup properly. An “indirect” connection uses Plex as a middle man to negotiate the connection.
Now it doesn’t work; I get “not accessible” like others are getting. No manual port works fine. I can also not see the Plex server listening on the manually specified port when it should be.
Restart PMS, do nothing for 3 minutes, grab and upload the PMS logs.
when you change the port, it doesn’t really change the port plex is listening on. 32400 is pretty much hardcoded, you are just changing the port the plex.tv server is trying to connect with.
Therefore you have to forward the external port to internal port 32400.
Sorry if you already knew this, just trying to help.
