After new install of latest Plex version, Plex cannot see my Synology

Plex Media Server NAS & Devices
1

Server Version#:4.75.0
Player Version#:

As above, for some reason after giving the correct permissions using system internal user to the PlexMediaServer folder and those with the media I still have the issue where it cannot see my server?

Thanks

2

What do you mean by “not seeing your server”?
Is this about the server generally not showing up or failing to recognize your media? I take it you’re accessing the newly installed(?) server through its local IP address in order to finish the setup / link it to your account…

3

When going to the control panel within Plex the name of my server is there however it spins and tries to connect but can’t. When I go to the Plex icon within the Synology server and use that to connect it tries to go to a 10.0.0 address.

How do I get Plex to pick up the right IP?

4

Opening the server from within Synology supposedly uses the Syno‘s local IP address… http://[Syno IP address]:32400/web

Isn’t 10.0.0.x the local IP address of your Syno?

5

Mines a 192 address which is probably why it’s not seeing the server.

6

You need to be on the same subnet to complete the server setup.
Any particular reason why you keep the Syno on a different one?

7

Hi Tom,

There was no reason, it’s a home network and primarily the devices all sit on the same subnet. For some reason Plex (rather than the Synology server) was trying to attach itself to a 10.0.0.0 range. I tried connecting via another device this morning and it allowed me to setup and see the Synology so all working now thanks. Must have been a momentary issue after installing.

8

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