Album Artwork present but 'rogue ' artwork selected

General Discussions
1

Hi,
I have a largish collection of Albums (approx 2000). On Plex the tracks and albums are largely correctly identified. For most of them there is a single cover repeated. I just checked and the real album artwork is present.
I don’t want to manually change all of these (I don’t think I could for the tracks…)
How can I remove the rogue artwork and revert to the real ones?
Many thanks,
Nick

2

The reason at the heart of the issue might be the same as this one:

3

Many thanks Otto I will give it a try.
N

4

Hi,
I have tried re-setting the server to favour online metadata. I’ve also deleted the libraries and moved the files and re-created them. I am still unable to get rid of the bogus poster (other than manually changing and saving).
It really spoils the functionality as it becomes very difficult to navigate.
N

5

@nickdunc said:
I have tried re-setting the server to favour online metadata.

Have you repeated this for every metadata agent that deals with music albums ?

I’ve also deleted the libraries and moved the files and re-created them.

If you move folders as a whole, you will also move hidden cover.jpg with them.
Did you enable display of hidden and of system files in explorer and went on a hunt for graphics files in the path that leads to the affected albums?

6

Hi,
I did as you suggested, and searched for *.jpg in the folder with all the music in. It did identify a number of images, which I deleted.
When refreshing however the artists seems to work but tracks and albums still have the problem.
I have demoted local media resources everywhere in agents.
Thanks for the pointers - still struggling though.

7

@nickdunc said:
When refreshing however the artists seems to work but tracks and albums still have the problem.

Once an album is in Plex, ‘refreshing’ will not change the album art anymore.
Only albums which are added ‘like they were new’ are getting different art.

So it is again either the library delete or the Plex Dance (for music, without step 4) for affected albums.

8

OK Otto, I’ll try this - thanks for your patience.
Nick

9

I think this has worked - most of the images are now correct.
Many thanks for your help.
Nick