Excellent idea leaving feedback to Amazon, everyone should do it!
1 Like
I complained to Amazon many times about no Gen 2 stereo. Heard nothing. Plex got me nowhere either. I have been posting regularly for a long time about two 2nd generation echos running as a stereo pair with an accompanying echo sub abruptly stopping working, never to return. I finally gave up when no fix ever came after months and months. On Black Friday Amazon had the Gen 4 (sphere-shaped) Echo speakers come down to $59 from $99. They are still priced that way and here were are at almost Christmas. Then I even found other deals like a 30% off credit card offer from Discover on a new Echo, a trade-in deal where you send in an old Echo dot and get $5 bucks, but that entitles you to get 25% off on a new Echo. Anyway, putting all these together I was looking at somewhere around 60% off, so I crossed my fingers, and -yep- I have my PLEX library back. I relegated the Gen 2’s to a second stereo pair. So everything like Spotify, etc., will stream on 4 speakers but at least Plex will now stream again on 2 plus the sub. The sound is much improved I have to say, crisper thanks to two tweeters, and more bass thanks to the sub inside the echos firing upward in a completely new design. I got the white ones that match my HP all-in-one white computer. So, better price and better sound are great benefits - though working AT ALL with Plex was reason enough to upgrade. Very happy now until they break something again. I hate to say I half expect it. Seems like it was planned obsolesence to just stop working and have no fix forthcoming, or even an explanation to offer. If you have Gen 1’s or 2’s and Plex in stereo stopped working, upgrade to the 4’s while Amazon has this deal going and you’ll be good to go again (FINALLY)! - and with better quality sound in the bargain. Hoping to stop posting about this for the rest of my LIFE lol… The frustration is over. Wish Plex would play through the 4 speakers like everything else does, but hey 2 is better than I’ve had in a long, long time.
1 Like
This is my last post here about this, trying to spread the word to those who suffered along with me with this issue. Hope it helps!
1 Like
After a few months, here I find myself again - looking for why Alexa has issues calling the PMS correctly. Seems many have found the same issue. This time around, I’ve upgraded/moved my PMS to new hardware, so thought that might be a problem. Well, issues with NAT (settings I simply forgot), but Plex doesn’t seem to be the issue. I remembered what I did last time:
Disable the Plex Skill in Alexa, then re-enable it and re-link (with your primary Plex account).
This time, that alone did not fix it. So I came back here to find @bitspiel 's advice. The step that finally did it? Powering down the Dot for more than 30 seconds and bringing it back up.
Seems the simple fixes are still working.
BTW - I’ve got mp3, flac, even wav files across my library. All are in the library, and all play - even on Echo. Perhaps it’s related to how many times I play Cygnus X1? (just pinging those here that were speaking to their Rush love… I’m with you.)
2 Likes
“Spinning, whirling, still descending, like a spiral sea: unending!” 
2 Likes
This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.
