Alexa stopped working

General Discussions
1

Starting today my Alexa skill for Plex is not responding to commands that worked previously and I cannot set my player anymore. Previously this was something I used almost daily without issue.

Trying to tell Plex to list or change the players gives an 'uh oh, something went wrong, I’ve alerted the Plex team so they can take a look"

And if I try to play a video I get.a new error I’ve never heard before saying “I can’t currently play video, would you like to set the default video player now?” which is different than what you used to happen if I tried to play to a Plex player that wasn’t active.

Seems like there’s been some changes to the skill that broke something

Unlinking and relinking the skill from my amazon account did nothing

2

We’ll take a look. Thanks for reporting.

3

Just adding a ‘me too’. Symptoms exactly as described. No Plex/Alexa functionality on Fire TV Stick (Gen 2)

4

This issue is happening on the FireTV Cube as well. Exact same symptoms.

5

+1 for this ‘uh-oh’ whenever trying to set the default player, which was previously set

6

We’ve identified the issue and will have a fix out in the next day.

7

I have the same problem now.

8

Mine has been working again for the past 2 weeks after they did the previously mentioned fix, still working today

9

I’m trying to set up my fire TV with my echo dot, and I’m having the exact same issue. Any help would be appreciated.

10

We’re testing a fix internally.