Server Version#: 1.41.6.9685 (Synology NAS) Player Version#: 2025.12.0 Just updated the iOS client app to the newest version I discovered that all my previously downloaded movies were corrupted. I manually deleted them and now I’m unable to download any movie any more. I checked my settings, I’m…

@Craig_Holliday just to confirm that this issue occurs for me with the latest Public Beta 2025.17.0 (1082). Here are some screen shots and logs: Logs [log-2025-05-24T10_53_07.939Z.zip|attachment] Screen shot of failed downloads page [IMG_9599] Screen shot of specific error when pressing the (…

@Craig_Holliday one more bit of information, I had “Wi-Fi Only” enabled at the time where any downloads were resulting in the error above. If I turn off “Wi-Fi Only” (per suggestion above), downloads work. Obviously not ideal, as many of us would like to queue downloads for when Wi-Fi is available…

Any devices with OS 16 should now be fixed with the beta released today: 2025.18.0 [image] ozsmac: If I turn off “Wi-Fi Only” (per suggestion above), downloads work. Could you link or DM your logs again? What device/OS are you using and do you have any special network setup for your local s…

Thank you for jumping in @Craig_Holliday , will DM logs now and test with the .18 build and confirm back here if fixed. Client / iPhone 15 Pro / iOS 18.5 / Plex 2025.17 (TestFlight beta) Server / MacOS / 15.5 / Plex Server (not sure what version for the above) Network is fairly basic, Unifi UDM Pr…

Hi Craig, Downloads are working fine on my iPad Pro M4 with WiFi only enabled 2025.18.0 (1098) update today

:white_check_mark: :white_check_mark: @Craig_Holliday just to confirm after `2025.18.0 (1098) I’m also not seeing the download fail behaviour anymore :white_check_mark: :white_check_mark: I’ll still DM logs as you did ask for them, however they will contain previous failures and also the recent suc…

Glad to help! Ping me with anymore issue :+1:

@Craig_Holliday , what’s the ETA for v. 2024.18? Will it resolve the issue reported in iOS download TV season force transcode - #5 by alehandro.ax where all downloads are forcefully transcoded even though quality is set to Original and they direct play when watching online? If there is an option, I …

My other profile users are not able to watch anything offline they downloaded to the plex app on their iPads. At first they got download errors on everything, and had the transcode issue. I saw above where you said the iOS issue was fixed with a beta, but not sure how to get that from the app st…

2025.18 has for me fixed the bug where when downloading a season, the shows are transcoded even when they can be directly played. Just be aware, that you are remote, and you have a bandwidth limitation in place, if your download bitrate is more than the limitation, Plex will transcode the download.…

All downloads fail

Plex Players

spitfire915 June 15, 2025, 3:19am 30

Just found this thread which seems to describe my issues after making a different thread: iOS downloads will not play

Topic		Replies	Views
Downloads sucks and doesn’t work “Error downloading item” Plex Players downloads	206	7999	June 16, 2024
Plex iOS Download feature is unusable as it does not ever complete a download Plex Players ios-legacy , downloads	228	17352	January 13, 2023
Downloads on iPad stuck queued state Plex Players server-mac , downloads , ios	43	2033	November 3, 2025
iOS downloads not working Plex Players ios-legacy , downloads	12	386	August 23, 2023
Media downloads not working for many months Plex Media Server server-linux , downloads	40	732	March 30, 2023

All downloads fail

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