All users except admin recieve "There was an error loading channels" when attempting to load live tv guide

Live TV & DVR
,
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The fix is to roll back to the latest Public (stable) release instead of using the current beta release.

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I was never on the beta release. My plex server told me I had an update and I updated. That’s on them.

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Please post a screenshot of your Channel Update setting in Settings / Server / General.

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I can confirm that 1.18.0.1944-f2cae8d6b resolves this particular issue that is in the latest beta release. Will have to wait for a fix and stay on the Public release until then

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I do not have that rollback build. So, I hope as a new user with the Quatro, this is fixed quickly.

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The version specified is the last public release, so uninstall beta version and install latest public release

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chrisallen or darcilicious will this be fixed in the next beta update? Because now the stable version is the recent beta and the problem still persist🙁 My server is in a remote location and I can’t view any live TV unless signed in as admin on all TVs or rolling back to previous version. Thank you in advance!

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The old Public Release version can still be downloaded from: https://downloads.plex.tv/plex-media-server-new/1.18.0.1944-f2cae8d6b/windows/PlexMediaServer-1.18.0.1944-f2cae8d6b-x86.exe for windows based machines. Change the word “windows” in the URL to “macos” for the Mac version. You’ll need to turn off automatic update in Settings --> General --> Server version updates, if you have it turned on to stop the latest broken version overwriting it once applied. Hope this helps. Once a fix is available, then turn Auto Update on again to pick it up.

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Awesome thank you!

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You can also find previous updates on your computer’s Updates folder in in here https://support.plex.tv/hc/en-us/articles/202915258-Where-is-the-Plex-Media-Server-data-directory-located-

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Has this been fixed in 1.18.2.2015? There was no mention of it in the release notes.

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From my testing yes it was fixed but I still went back to the 17 series of Plex due to other problems:)

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I agree at least on Windows. Last 2 revs including latest for Windows (1.18,4,2164) works for all users. Let me qualify that
in the house.

What I am curious on is whether they somehow removed/control remote access now. Either you cannot share with outside users or they have physically removed any ability to share live tv with outside users.

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