An error occurred loading this content

  • Your ATV model (2 or 3) and firmware version (found under the ATV settings > general > about > Apple TV software): ATV3 | 6.0.2 |

  • The DNS server set on the ATV (found under the ATV settings > general > network > DNS): 10.0.1.10

  • The device and operating system (including version number) that PlexConnect is installed on: Mac Pro: 2 x 2 GHz Dual-Core Intel Xeon | 10.7.5

  • The local IP address of the device that PlexConnect is installed on: 10.0.1.10

  • The device and operating system (including version number) that the Plex media server (PMS) is installed on: Mac Pro: 2 x 2 GHz Dual-Core Intel Xeon | 10.7.5

  • The Plex media server (PMS) version number you are running (do not put 'latest'): 0.9.8.10

  • The local IP address of the device that the Plex media server (PMS) is installed on: 10.0.1.10

  • The PlexConnect version number. If using Github source then a time and date of download (look at the creation date of the folder) and if you are using any testing branch e.g. the Elan/PlexInc one. Folder creation Date from Github Friday 22 November 2013 13:04

  • The content of your 'Settings.cfg' file (if you do not have this file you are running an old version, please update)

  • [PlexConnect]
    port_pms = 32400
    port_webserver = 80
    ip_plexconnect = 0.0.0.0
    certfile = ./assets/certificates/trailers.pem
    ip_dnsmaster = 8.8.8.8
    loglevel = Normal
    enable_dnsserver = True
    logpath = .
    ip_pms = 192.168.178.10
    enable_plexgdm = True
    hosttointercept = trailers.apple.com
    port_ssl = 443
    enable_webserver_ssl = True
    prevent_atv_update = True
    port_dnsserver = 53
    enable_plexconnect_autodetect = True

  •  Detail on the media file if it is an issue related to playing a media file: Wont play any file? Example. mp4

 

 

•  Detailed description of the issue......

This is the first time I have installed PlexConnect. Everything connected fine with the instructions described. The only problem is that I cant play any content on the ATV3 from my PMS. All my movies are stored on an external drive connected to the Computer running the PMS.

 

"An error occurred loading this content" is the prompt given

 

Any help would be great.

 

Thanks

 

 

 

 

 

 

  •  PlexConnect.log

 

13:54:16 PlexConnect: started: 13:54:16

13:54:16 PlexConnect: IP_self: 10.0.1.10
13:54:16 DNSServer: started: 13:54:16
13:54:16 DNSServer: ***
13:54:16 DNSServer: DNSServer: Serving DNS on 10.0.1.10 port 53.
13:54:16 DNSServer: ***
13:54:16 WebServer: started: 13:54:16
13:54:16 WebServer: ***
13:54:16 WebServer: WebServer: Serving HTTP on 10.0.1.10 port 80.
13:54:16 WebServer: ***
13:54:16 WebServer: started: 13:54:16
13:54:16 WebServer: ***
13:54:16 WebServer: WebServer: Serving HTTPS on 10.0.1.10 port 443.
13:54:16 WebServer: ***
13:56:06 ATVSettings: add section C07HH3EBDRHN
13:56:06 PlexAPI: ***
13:56:06 PlexAPI: looking up Plex Media Server
13:56:06 PlexAPI: ***
13:56:07 PlexAPI: GDM: Servers discovered: 1
13:56:07 PlexAPI: Servers (local+MyPlex): 1
14:23:34 PlexAPI: ***
14:23:34 PlexAPI: looking up Plex Media Server
14:23:34 PlexAPI: ***
14:23:35 PlexAPI: GDM: Servers discovered: 1
14:23:35 PlexAPI: Servers (local+MyPlex): 1
 

 

I have it working.

The External drive got pulled out, how dumb was that!

thanks

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