Hi Guys I have a Wdpr2100 nas which I’m using for my plex library. I can access all of the content on every device in my house except my android phone. It says server offline but all devices are connected to the same WiFi and no other device has an issue. I’ve tested an iPhone, macbook and smart TV…

As an update… I can access all of my content while using the same android device if I log in through the Web browser so it has to be an android app specific problem.

Plex Media Server version? If running an older release such as 1.18.x or 1.19.x see this thread: [image] Connection Error when playing films on android tv app Plex Players As @richyh67 mentions, there is a problem with current versions of Android/Android TV apps and older…

Hi, its on Version: 1.23.3.4707, there is a server update available ive just noticed so im going to update it now and see if that fixes it. It’s strange because it worked fine only yesterday on the same software version. It’s only today that the issue started.

So i updated the server to Version: 1.23.5.4841 and its now back working. It didnt initially resolve itself but after i powered the phone on and off again after the update it worked.

Android App not working when other apps are

Plex Players Mobile Devices

FordGuy61 July 21, 2021, 8:13pm 3

Plex Media Server version?

If running an older release such as 1.18.x or 1.19.x see this thread:

Topic		Replies	Views
Server appears offline in the Android app Mobile Devices android-mobile-legacy	2	1227	October 8, 2021
Bug in Plex Android Player Mobile Devices android-mobile-legacy	1	156	December 10, 2020
Problems with Plex App Using Android TV or Android Phone Smart TVs android-mobile-legacy , android-tv , hisense	11	1364	October 16, 2020
Plex not playing on android devices but plays perfectly fine on my Windows PC and Macbook Remote Access server-western-digital , android-mobile-legacy , android-tv	14	626	October 29, 2021
Plex for Android -> Server Offline Mobile Devices android-mobile	5	131	August 15, 2025

Android App not working when other apps are

Related topics