Android Beta 7.24 - bugs list

Plex Players Player Betas
41

Hiyas, I understand this is perhaps not the best thread for this, but I believe is is related to your comment above.

If a video is left on the post-play screen, plex dashboard shows the finished video paused at the end of playback, until the post-play screen is dismissed or the next video starts.

I noticed this on IOS beta 6.4, but I am pretty sure it affects all clients.

I can post a screenshot and/or logs if that helps, but it can be reproduced at will.

  • play an episode to the end
  • when post-play screen is active, check Plex Web > settings > dashboard
  • video will remain active/paused on dashboard until post-play screen is dismissed, either via auto play or user navigates away from post-play screen.
42

I already posted this elsewhere but no reaction. Here is another bug:

Whenever I play videos with DD+/EAC3 audio the video starts (micro) stuttering but audio is smooth.
No transcoding (due to the fact that not necessary because my setup fully supports it) -> direct play.

My setup:
latest Beta (7.24.0.13532) on Shield TV Pro 2019 + Panasonic GZ2000
Shield is connected via gigabit Ethernet (Lan)
Using HDMI 2.1 cable
PMS: 1.18.1.1973

Why I suggest that this is a bug?
Same issue on different devices…

43

I looked all over and I don’t see anyone else with this error - both my 1080p fire sticks are rebooting themselves when using the new player option, i sideloaded Plex for Android 7.24.0.13532-beta; my fire tv 3rd gen dongle is fine, but 2 different sticks on 2 different tv’s both reboot the stick when using the new player option. the old one still works fine. can provide logs if needed.

44

This sounds like you have refresh rate or / and resolution switching enabled, I’ve been able to replicate this and fixed the issue, it should be available in the next beta later today.

2 Likes
45

I’m on the latest beta but subtitles are still not working for me, anyone else?

I’m also still seeing this odd issue of about the first 10 seconds of some media being frozen: it appears to show a frame from about 10 seconds into the video, audio plays back fine, and then it ‘catches up’ to the frozen frame and plays perfectly fine from then on. Happens on two Bravia TVs, different versions of Android tv.

46

I too cannot seem to get any subtitles to display on the latest Android TV beta version. A file that successfully plays with subtitles on either the Web browser or (the same version of the beta) on Android mobile does not show anything at all on my Sony Bravia TV. I have tried all combinations of settings relating to subtitles but still no joy.

47

So I have been having constant issues with lack of chapters loading on this new plex client, almost entirely when running pms on the shield.

My setup currently is a windows 10 pc running wired with all my media storage, mostly lossless blu rays and 4k files, and I also have a shield. I am trying to move on from pms on my windows 10 pc to nvidia shield.

I am considering this a bug for this app, because i also have several ios devices that have no such issue using the shield as a plex media server. My phone, my ipad, my apple tv seem to load chapters fine from pms running on the shield.

Running pms from my pc yet, it seems to load chapters 95% of the time.

Running pms on the shield it works maybe 10% of the time loading chapters in this app, despite having zero issues on my ios devices.

Not knowing anything about the code or how this works, I can only assume since its using samba running the server on the shield to connect to my pc storage with all my media, it is somehow not grabbing the chapter information quick enough in this client. Running pms on my pc where the media is attached i assume uses a different protocol. I can only speculate but since the only difference I notice from pms on the shield vs running it on my pc is it is ever so slightly slower loading and skipping/seeking movies on my home network, that it is somehow not grabbing the chapter information in time before the movie loads.

To summarize on this app.

PMS running on pc where my storage is located = Chapters load 95% of the time
PMS running on shield connecting to my pc where storage is located = Chapters almost never load in this plex client.

In comparison on my ios devices such as apple tv, or iphone or ipad

PMS running on my pc where storage is located = Chapters load and work fine.
PMS running on shield connecting to my pc where storage is located = Chapters load fine.

I can post logs for whatever you need, I can upload logs from the shield pms, does the client itself have a different set of logs you will also need? Chapters are incredibly important to me in this client, and why i switched from mrmc client to this one (along with resolution switching now working), so I would love to figure this out.

48

On latest beta, frame rate and resolution switching seem to be working with ripped movies. When playing live TV resolution switching has no effect, but frame rate switching forces all live TV to be transcoded to 1080p. With frame rate off, live TV direct plays. This is on Fire TV 4K Stick.

49

I reported this the other day, a DV file I had created automatically played chapters via Plex on my LG c7 but on ex in shield same file was t pulling any chapters, film was Casino Royale (2006), there was others also.

50

Although i cant see it in the notes 7.24.0.13641-beta has fixed my liveTV stuttering.

51

With the new player on 7.24 I’m having issues with autoplay kicking in about 3 minutes into episodes of shows. That is:

  1. Play an episode until the end
  2. Let it auto advance to the next episode
  3. That episode will play for somewhere between 2-3 minutes before ending and auto advancing.

After step 3 it cycles and every episode it advances to gets cut off early.

Doesn’t seem to happen if I turn off the new player.

52

Thanks for the information.

It has to be this client not doing something properly when loading chapter thumbnails, I have zero issue’s loading chapter thumbnails on any ios device, just this client. And its also strange running pms on my windows 10 machine where my storage is located loads it far more consistently vs pms running on the shield, connecting to my win 10 storage over smb. And yet no ios client has such an issue with chapter thumbnails.

53

With latest 7.24.x I keep having the same problem on my TV with the Android TV beta player, i hear no sound from Music.
Everything is fine for videos (Movies,Tv series…) but I still don’t have sound when I play music.
It goes to 4s and again goes back to 0s and no sound. Tried everything. I have even re installed my TV (it needed to anyway…).
Music is playing fine on all other players (Browser, Windows, Android phone).
All my music is encoded into wma 256 CBR.
Latest is 7.24.0.13641-beta on my tv.

54

that is a known issue for last 3 months (no audio when using music)
you can temporilary fix it by force closing the plex app, and reopening.

55

I have an issue with the new player UI on Android TV.

At night I like to shuffle a TV show to fall asleep, pre-New Player UI I was able to do this and then my Nvidia Shield would go to sleep after a episode played. Now, with the new Player UI the next episode is queued up and left in a paused state and now my Nvidia Shield does not go to sleep. I hope this is fixed before they force the new player on us.

1 Like
56

Subites do not seem to working on the new player. (This is on a Sony Android TV)

Trying to play a TV episode with forced subtiles (srt) they work fine if I use the old player.

New beta player not displaying them.

57

1080p MKV File withs DTS High Res
Sound laggs via Passthrough. With 7.23 no issues

Audio #1
ID : 2
Format : DTS XBR
Format/Info : Digital Theater Systems
Format_Commercial_IfAny : DTS-HD High Resolution Audio
Codec-ID : A_DTS
Dauer : 1 h 45 min
Bitraten-Modus : konstant
Bitrate : 2 046 kb/s
Kanäle : 6 Kanäle
ChannelLayout : C L R Ls Rs LFE
Samplingrate : 48,0 kHz
Bildwiederholungsrate : 93,750 FPS (512 SPF)
BitDepth/String : 24 bits
Stream-Größe : 1,51 GiB (9%)
Titel : 5.1 DTS-HD.HR
Sprache : Deutsch
Default : Ja
Forced : Ja

Server Version 1.18.2.2015
Beta kepler-arm64v8a-googlePlay-stdExo-7.24.0.13641-96ca12d1.apk
Shield 2019 Pro (8.1)

Edit: 4K with DTS HD Master 5.1 Passthrough laggs too. 7.24 have a Problem with DTS HD :frowning:

Edit 2: no matter what video with dts-hd. I tried everything. (version 7.25)

1 Like
58

I tried the update and the same thing still happens. Never had rate switching on and no resolution switching on. I hit play, the circle spins, then the fire stick reboots itself.

59

Here are server and client logs for chapters not loading consistently in this plex android client on the shield. I have posted a few times about it in this thread, post 47 has my findings in detail. I can post more scenarios if you want and provide logs.

The latest around 10:38 pm mountain time in the logs is just me playing a movie (blade runner 2049 4k bluray mkv lossless rip), chapter thumbs load fine in my browser and on all my ios devices. It is not loading properly on the shield. Only a few files are loading chapters thumbnails properly in this client when using pms on the shield and connecting to win 10 storage over smb. If i run pms on the same win 10 machine holding my storage, the plex client seems to load chapters far more consistently however. But again, no other client (ios or web browser) has any issues loading chapters properly while running pms on the shield, just this client has issues in this scenario.

Only thing i noticed in the log was this line.

[FFmpeg] [INFO] Adding option: ignore_chapters 1

shieldclientlogging.txt (1.1 MB) Plex Media Server Logs_2019-11-12_22-40-47.zip (4.5 MB)

60

Sorry Dan but already answered you once. Force stop and reopening does not fix the problem.
It is the beta version of 7.24.x that has a problem not the version from 3 months ago.