Server Version#: 1.21.2.3943
Player Version#: 8.12.2.22756
Tuner Make/Model: HD Homerun Prime, Model: HDHR3-CC
Guide/Lineup name:
Using XMLTV?: No.
Channel number/Name: Every one
Since update 8.12.2.22756 every time I try to change to a different channel while I’m in the guide watching another channel I get kicked to an “An error occurred while attempting to play this video. Please check your connection and try again.”, or it just hangs until I back out.
Update on 2/1/21; a few days later I noticed I get the same error when attempting to rewind live TV, recorded TV, recorded movies and if I switch between movies. It got so bad I had to go back to 8.11. Please correct with an update as soon as possible or let me know what I can do to fix.
Same here, good luck on getting support lol.
Sorry I was annoyed with Plex employees lack of response. Yeah the only way is to keep your software rolled back. I ultimately opted out of beta as the beta software is plagued with a lot of issues including the one you are mentioning. I doubt you’ll get a response but hopefully they’re aware of it and we’ll fix it in upcoming builds.
@kgeorgeii although I use Emby for li e TV, I still have one hdhomerun Prime on Plex with a test device on beta and I just updated it to the latest beta and it seems they corrected the issue.
Thank Jason. I rolled back to 8.11 for now and was thinking about staying away from the beta updates for now. Thanks for the info on the latest update.
No problem, yeah that’s the best option, they didn’t fix it, just made it better 
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