Installed latest beta this am and now live tv wont play, it tunes and then I get the spinning wheel of death. everything records and plays fine on all other clients as well as on the previous Android Beta version, It tunes the channel, HDHomerun Signal meter shows its being tuned but on the app nothing but the spinning yellow circle on all channels
Tested web client works perfect,
Tested Roku works perfect
Tested Apple TV works perfect
Tested S7 Android phone on old release worked perfect , then update to the latest 6.13.0.3396-beta and the same thing now happens on my phone as the NVIDIA Shield TV
So something is obviously broken in live tv playback on this release. 6.13.0.3396-beta
Server Version 1.11.1.4753
I am confident Plex will resolve but after 2 bad releases in a row is there a way to revert back to the previous release in Android. On the shield the only option I see is to uninstall all updates.?
I feel your pain, I truly don’t understand why Live TV is such a problem with each update. Hope they iron out the weak link in development and stop breaking this. I had to roll back to stable in order to get Live TV working.
@RayIT said:
I feel your pain, I truly don’t understand why Live TV is such a problem with each update. Hope they iron out the weak link in development and stop breaking this. I had to roll back to stable in order to get Live TV working.
Each update should be making Live TV and DVR better, sometimes we make mistakes and break some features in beta temporally, we are only human!
@sixones
I understand what your saying but sometimes it can be very frustrating when the same things keep getting broke. Please don’t get me wrong, I love Plex I keep recommending it to family and friends. In the end I think what I am saying is a bit more testing internally should be done to test the features are at least working and not totally broke before we are asked to test it for you. Love what Plex is doing and I can’t wait to see what you have in store for us this new year!
Please don’t take my criticism as malicious, Its constructive. I truly wish there was a way to continue testing by side loading new builds with stable builds, This way we can continue helping you flush bugs and not breaking our current setup. That would lower the stress level for everyone. Perhaps you could give the beta’s a different name so we don’t have to uninstall the stable or worse overwrite it with test code?
On a brighter note just downloaded v6.13.0.3406 and Live TV is working as expected, Thanks for the quick fix.
@RayIT said: @sixones
I understand what your saying but sometimes it can be very frustrating when the same things keep getting broke. Please don’t get me wrong, I love Plex I keep recommending it to family and friends. In the end I think what I am saying is a bit more testing internally should be done to test the features are at least working and not totally broke before we are asked to test it for you. Love what Plex is doing and I can’t wait to see what you have in store for us this new year!
Please don’t take my criticism as malicious, Its constructive. I truly wish there was a way to continue testing by side loading new builds with stable builds, This way we can continue helping you flush bugs and not breaking our current setup. That would lower the stress level for everyone. Perhaps you could give the beta’s a different name so we don’t have to uninstall the stable or worse overwrite it with test code?
On a brighter note just downloaded v6.13.0.3406 and Live TV is working as expected, Thanks for the quick fix.
Good job…
Don’t join a beta program if you expect stability.
@RayIT said: @sixones
I understand what your saying but sometimes it can be very frustrating when the same things keep getting broke. Please don’t get me wrong, I love Plex I keep recommending it to family and friends. In the end I think what I am saying is a bit more testing internally should be done to test the features are at least working and not totally broke before we are asked to test it for you. Love what Plex is doing and I can’t wait to see what you have in store for us this new year!
Please don’t take my criticism as malicious, Its constructive. I truly wish there was a way to continue testing by side loading new builds with stable builds, This way we can continue helping you flush bugs and not breaking our current setup. That would lower the stress level for everyone. Perhaps you could give the beta’s a different name so we don’t have to uninstall the stable or worse overwrite it with test code?
On a brighter note just downloaded v6.13.0.3406 and Live TV is working as expected, Thanks for the quick fix.
Good job…
I can definitely understand your pain when things break, we used to have a sperate beta but the problem then becomes most of the beta users prefer to use the release and we don’t get the feedback we need so then the release becomes more unstable.
Usually we don’t release betas so rapidly, but as we are bringing out the new player we need to make fixes at a faster rate to solve all the edge cases (sadly with media there is literally billions of combinations and we can’t test them all before we make a release).
@RayIT said: @sixones
I understand what your saying but sometimes it can be very frustrating when the same things keep getting broke. Please don’t get me wrong, I love Plex I keep recommending it to family and friends. In the end I think what I am saying is a bit more testing internally should be done to test the features are at least working and not totally broke before we are asked to test it for you. Love what Plex is doing and I can’t wait to see what you have in store for us this new year!
Please don’t take my criticism as malicious, Its constructive. I truly wish there was a way to continue testing by side loading new builds with stable builds, This way we can continue helping you flush bugs and not breaking our current setup. That would lower the stress level for everyone. Perhaps you could give the beta’s a different name so we don’t have to uninstall the stable or worse overwrite it with test code?
On a brighter note just downloaded v6.13.0.3406 and Live TV is working as expected, Thanks for the quick fix.
Good job…
I can definitely understand your pain when things break, we used to have a sperate beta but the problem then becomes most of the beta users prefer to use the release and we don’t get the feedback we need so then the release becomes more unstable.
Usually we don’t release betas so rapidly, but as we are bringing out the new player we need to make fixes at a faster rate to solve all the edge cases (sadly with media there is literally billions of combinations and we can’t test them all before we make a release).
Not sure what that thread has to do with the beta issues?
Unsure why you have had no response, but the issue should be fixed in the new player that’s in beta - appears to be working here. If you still experience the issue let me know, include some logs, and I will take a look as the scenario you describe should definitely work.
@RayIT said: @sixones
I understand what your saying but sometimes it can be very frustrating when the same things keep getting broke. Please don’t get me wrong, I love Plex I keep recommending it to family and friends. In the end I think what I am saying is a bit more testing internally should be done to test the features are at least working and not totally broke before we are asked to test it for you. Love what Plex is doing and I can’t wait to see what you have in store for us this new year!
Please don’t take my criticism as malicious, Its constructive. I truly wish there was a way to continue testing by side loading new builds with stable builds, This way we can continue helping you flush bugs and not breaking our current setup. That would lower the stress level for everyone. Perhaps you could give the beta’s a different name so we don’t have to uninstall the stable or worse overwrite it with test code?
On a brighter note just downloaded v6.13.0.3406 and Live TV is working as expected, Thanks for the quick fix.
Good job…
Don’t join a beta program if you expect stability.
excuse me sire/mam, Would you care to point out where I said I wan’t “stability”? I never said I wan’t stability, What I said was I expect features to work and NOT be totally broke when I click on something. I am completely aware there maybe bugs on beta but to have something complete not work was my complaint. I have been beta testing for companies since 1995 both large and small that includes Microsoft. Imagine Microsoft sends out a beta of Office (Yes I have beta tested this over the years) and the first two things you click on is Word & Excel and they don’t even open for testing, These are the things I am talking about. So if it was not clear to you before I hope its clear now. I am not a virgin to beta testing and I no the risks and the pain you have to deal with being in these programs so b4 you shoot your mouth with a 2 cent comment you should find out what we know and our experience with beta testing. I am here to help shape the software and make it better for myself and others…
@BRBMan said: @sixones I just wanted to report the issue and get a fix, you did and I marked it answered -Thanks. Major thread hijacking going on here.
Thanks for letting us know! Definitely gone off topic!
@sixones said:
Not sure what that thread has to do with the beta issues?
Unsure why you have had no response, but the issue should be fixed in the new player that’s in beta - appears to be working here. If you still experience the issue let me know, include some logs, and I will take a look as the scenario you describe should definitely work.
To avoid another post:
PGS subtitles still having problems, sometimes skip parts or show to fast to read, like a flash. Testing the same video file with srt embedded into MKV container seems solve the issue, so PGS is the target. Don’t ask for kind of file, I test for you around 20 different videos. Nevermind if it is 4K, 108op, 720p, mp4, vc-1, HEVC, etc. The issue still there.
