Server Version#: 1.18.2.2029 Web Version#: 4.12.2 So I’ve just noticed this over the last few hours. I can’t seem to get any metadata to load whatsoever for new episodes. They are named correctly as “showName - SxxExx - episodetitle.mp4”. I’ve tried clearing plugin cache, optimizing db, cleaning b…

[image] idefaye: Does that translate also in missing options ? Probably not? What PMS version do you have installed? On what OS? I’m assuming the missing functions are when you’re using the web browser?

I can’t get any TV show to load its metadata. If I try to tag it manually with thetvdb it returns “Sorry, no results” error message in red-ish 100%

I am using the webbrowser, either local IP or not. It is missing only for new tv shows added. Older ones have all the options. Plex Media Server 1.18.2.2029-36236cc4c installed on windows 10

[image] Anyone else having metadata not loading issues? Metadata & Adding Files

Thanks JuicyJuice, I’ve seen that :smiley: Just wanted to pour my juice in :stuck_out_tongue:

Try all that stuff at the Show Level - Not Episode/Season level. Stuff not getting a match - cause TVDB is broke - might not display everything a matched item will.

Yep! I’ve noticed. I didn’t know they already tried to launch v3 back in summer and I hope this will work out now :slight_smile:

I did do it at Show level. I also changed the scrapper to Movie Database and did a new analysis of the library, but it did not fix the issue.

That sounds more serious than missing TVDB data.

Alright, I will try to get support. As Plex Pass I used to have access to support in the past it seems that’s gone now.

Anyone else having metadata not loading issues?

Plex Media Server Metadata & Adding Files

idefaye November 16, 2019, 4:24pm 35

I’ve opened a new thread for these issues: New TV Shows missing options
If anyone has these issues as well so problem tracking/solving can by done seperatly.

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Anyone else having metadata not loading issues?

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