Server Version#: Version 1.23.5.4841
Player Version#: Edge Browser
I’m seeing this thread over and over. Plex Server running on OMV5. Working great for years. Remote access green.
Connecting to my Plex Server via the https://app.plex.tv/desktop site cannot connect securely. Exclamation Points all over the place.
LocalHost sees all media fine.
Android App works fine.
Roku works fine (last I checked).
I’m going to guess that something in the Plex hosted environment changed to a higher standard of security and things that used to work no longer work. I’ve never had to purchase any certificates for this to work.
Would love for Plex to acknowledge that there’s something going on and that they’re working on it.
Do you have a hosted certificate for each user? That doesn’t seem possible. I’m seeing other threads where you and your teammates are resetting hosted certificates for members which resolves the issue. Do you need my logs to determine my hosted certificate? Does it help if I’m a PlexPass member?
There is a master Plex.tv certificate.
There is a secondary Plex.tv-generated certificate for each server.
The logs will tell me if the server is rate-limited (HTTP 429) in attempting to talk to Plex.tv. In those cases, I reset the certificate & server to clear the error state.
In looking at your servers, one of them hasn’t been seen in a while and the other has a current certificate. If that machine has issues, i will reset.
Remote access is all green and good. Always has been.
Roku, Samsung, Android (on data plan - not wifi) can all access my Plex Media Server. Even the Windows Client, which I just downloaded, works on the very same PC as the browser that doesn’t work.
Only the browser version didn’t work. Until about 60 seconds ago. And now it’s working.
Just to jump into this, I am still unable to access my server via web - apps work fine. Getting the “App.plex.tv is unable to connect to “XXXXXX” securely” message on all devices…
OK - thx. That actually works but I have used Verisign for years… Why suddenly a problem for Plex servers? My logs say that this has been going on for awhile…
And in case this may help others, I discovered that other DNS vendors may have problems if you have DNS rebind protection turned on… Verisign works as long as that is off - apparently due to problems resolving queries to non-routable addresses…