AppleTV Plex App hangs when navigating to TV Library - Shows only Progress Circle

I have one AppleTV streaming box and multiple Roku’s. The AppleTV Plex App stopped working about a week ago. It just hangs when navigating to my TV Library, showing only the Progress Circle. All other libraries work fine when I navigate to them. Only the TV Library is having this problem. I have tried force stopping/quitting the app, rebooted the AppleTV, etc. The TV Library works fine on all of my Roku’s.

Model: A1842 (AppleTV 4K)
tvOS: 14.7
Plex: Version 1.24.3.5033 (Synology DSM7)

I’m not sure what might have caused the problem. Several changes happened at roughly the same time:

  1. There was a new version of the Plex app that auto-updated on my AppleTV
  2. I updated the Plex media server to DSM7
  3. I added some TV content

Not sure what else I can do to troubleshoot. Is there a specific log that I can look at?
Thanks

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.