Artwork not being auto-applied anymore

General Discussions
1

A month or two ago, Plex stopped adding artwork to new titles automatically like it always has. It doesn’t add Cover art, or Background art, and most importantly, for tv episodes, it doesn’t add episode art. This is the most frustrating as it is the most time consuming to do manually. I assume this is a bug and not the new normal. But is this on anyone’s radar? Did I look at my server wrong and this is my punishment?

2

I’m on Linux Mint Tessa.

3

Which version of the Plex Media Server do you have installed on your Linux?
Is this an issue with e.g. only tv content or across different/all library types?

4

Movies and TV both. (Haven’t tried music.) Version 4.12.3.

5

That’s the version of Plex Web running on Plex Media Server 1.18.3 (from December last year).

Updating your server should fix this… see

Edit:
… should be one part of the problem

6

I just installed 1.18.5.2309. Rebooted. Still not getting artwork for tv or movies. Neither on Refresh Metadata actions or on Add to Library actions.

7

Any firewall or other limiting components on your Linux that could prevent Plex from picking up artwork?

8

No sir. No firewall. And nothing has changed on my system since it was working.

9

And it IS downloading the artwork. It’s just not automatically applying it like it used to.

10

There’s been a similar thread on issues with an Unraid setup some time ago…

Users were able to get it back to work by clearing some stuck files/folders.
See post #13 in this thread.

11

Back in business! Thanks!

12

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