hi guys first time posting, I have a problem, this is my set up and situation:
ATV3 running the latest firmware, connected to MBP via ethernet, sharing internet, settings.cfg file is edited to use unotelly dns, is is so I can access netflix on my atv.
ok so right about the time I started using unotelly dns which may or may not be the issue,
my artwork started disappearing, all I see are grey boxes, i have a few folders for tv and movies etc and all the same problem, ive tried checking media manager server on the mac check the agent stuff which is where I think they set the stuff that picks up on the meta data and I have not changed anything there so I cant see a problem.
is this a known issue? or has this got to do with my DNS stuff.
Please provide the info requested in the Read Before Posting stickied thread near the top of the forum. That will help us troubleshoot your issue as quickly as possible.
Your ATV model (2 or 3) and firmware version (found under the ATV settings > general > about > Apple TV software): ATV 3, 6.0.1 (6646.80.1)
The DNS server set on the ATV (found under the ATV settings > general > network > DNS): 192.168.1.222
The device and operating system (including version number) that PlexConnect is installed on: MBP Mac OS X 10.9 (13A598)
The local IP address of the device that PlexConnect is installed on: 192.168.1.222
The device and operating system (including version number) that the Plex media server (PMS) is installed on: MBP Mac OS X 10.9 (13A598)
The Plex media server (PMS) version number you are running (do not put 'latest'): Version 0.9.8.6.175-88ffbb2
The local IP address of the device that the Plex media server (PMS) is installed on: 192.168.1.222
The PlexConnect version number. If using Github source then a time and date of download (look at the creation date of the folder) and if you are using any testing branch e.g. the Elan/PlexInc one. October 25, 2013 at 12:32 PM
The content of your 'Settings.cfg' file (if you do not have this file you are running an old version, please update)
[PlexConnect]
enable_webserver_ssl = True
logpath = .
enable_dnsserver = True
prevent_atv_update = True
port_dnsserver = 53
enable_plexconnect_autodetect = True
port_pms = 32400
port_webserver = 80
ip_plexconnect = 0.0.0.0
certfile = ./assets/certificates/trailers.pem
ip_dnsmaster = 122.248.238.233
loglevel = Normal
ip_pms = 192.168.178.10
enable_plexgdm = True
port_ssl = 443
LOG:
14:19:43 PlexConnect: started: 14:19:43
14:19:43 PlexConnect: IP_self: 192.168.1.222
14:19:43 DNSServer: started: 14:19:43
14:19:43 DNSServer: ***
14:19:43 DNSServer: DNSServer: Serving DNS on 192.168.1.222 port 53.
14:19:43 DNSServer: ***
14:19:43 WebServer: started: 14:19:43
14:19:43 WebServer: ***
14:19:43 WebServer: WebServer: Serving HTTP on 192.168.1.222 port 80.
14:19:43 WebServer: ***
14:19:43 PlexAPI: ***
14:19:43 PlexAPI: looking up Plex Media Server
14:19:43 PlexAPI: ***
14:19:43 WebServer: started: 14:19:43
14:19:43 WebServer: ***
14:19:43 WebServer: WebServer: Serving HTTPS on 192.168.1.222 port 443.
Everything looks good to me. Try running Plexconnect without the unotelly DNS and see what happens, just to make sure that is not the issue.
There is also a newer version of Plexconnect on GitHub you can try (warning: Search does not work with commit 401). Finally, what version of Python are you running?
Everything looks good to me. Try running Plexconnect without the unotelly DNS and see what happens, just to make sure that is not the issue. There is also a newer version of Plexconnect on GitHub you can try (warning: Search does not work with commit 401). Finally, what version of Python are you running?
thanks for the response.. I have no idea if i am even running python.. i just followed the instructions I am guessing its there right lol since i can run plexconnect? how do I check.... how do I go about updating that? and i have no idea what ur saying about search commit 401....sorry haha but do tell. THANKS
To determine what version of python you are running open up the Terminal app (it is in the Utilities folder usually) and type in "python" (no quotes). It will give you a number like 2.7.4 or something.
The reference to commit 401 refers to Plexconnect on the Github website. Commits are the additions, changes to the software made in the course of development. Commit 401 is, at this moment, the latest version of Plexconnect and it has a bug related to Search.
right right, i just updated python so i am 2.7,6rc1... and i dont know if i am on the latest plexconnect so I downloaed where it says for latest build down load here so I did that and i took the neccesary pem file and the settings.cfg into the new folder.. moved it into applications n deleted the old one. if the link brought me the updated file than i guess i updated it LOL
also is there anyway up do the whole starting of plexconnect without terminal and what happens when I close the terminal screen can i do that or does it have to be open in the background?
Let’s try to stick to troubleshooting your lack of artwork for now. Is it still an issue? Your Python version is fine. Have you tested without unotelly ip?
I guess a log would help. Set log level to ‘High’ in Setting.cfg. Quit Plexconnect, restart and then enter the Trailers.app and then the Movies section. Attach the resulting Plexconnect.log file (found in the Plexconnect folder) to a post here.
I thought I had seen a similar issue mentioned in the forum and it wa linked to the require authentication on local network, but a) I might be thinking of something else and b) this was definitely before the start of the myplex intervention baa has been doing.
ok it started working again but i am not sure why:
I read on the thread quoted above about ip_pms = 192.168.178.10, and mine whatever listed there is not the ip address of my mac which i assume is my plex media server? so I changed that... and at first nothing changed then i signed into my plex and everything populated again... BUT funny thing is on my mac.. mypex is saying it cannot connect to server whatever that means.... but hey its working now... :)
So it may have been an authentication issue after all. ip_pms would not affect your situation since you had Plexgdm set to true. It was the login attempt that fixed it I think.
For the MyPlex stuff to work, at least to the point that they are presently implemented, you have to set your PMS advanced MyPlex settings to "require authentication" and then enter your MyPlex username and password into the Plexconnect settings on the ATV.
So it may have been an authentication issue after all. ip_pms would not affect your situation since you had Plexgdm set to true. It was the login attempt that fixed it I think. For the MyPlex stuff to work, at least to the point that they are presently implemented, you have to set your PMS advanced settings under MyPlex to "require authentication" and then enter your MyPlex username and password into the Plexconnect settings.
I am still unsure about what myplex does so I guess I shall leave it for now .. u mean plexconnect settings on the atv right? I've already done that and on the media manager I tried checking Require authentication on local networks but still doesnt connect since it doesnt affect me at the moment, I shall leave it.
should i make another thread of can you tell me if i can safely close the terminal window after starting up plexconnect and if there is anyway to automate the process? it does it on its own when I login
The question of running Plexconnect at startup or without terminal on OSX has not been resolved with one solution. There is an Applescript that can be used and, more recently, a daemon script, but, again, a simple universal way of doing this has not been nailed down yet. Here are the links to the threads discussing these options.
Bloody hell it’s page after page after of confusing info btw when ever I restart my comp plex server asks me to allow it to run how do I make it such that it doesn’t ask me for confirmation each time
Post #92 in the Applescript thread has the first version that solves the password request at start up (as long as you have set up the keychain item as directed). Later in the thread there is an update to make it work with recent versions of Plexconnect. Its best if you ask your questions in that thread. I stopped using the Applescript a little while ago.
