I can’t seem to get this figured out. Normally when I add a show, it is seen on the server as one item until I go into it. I also notice it isn’t able to grab a cover image or thumbnail etc.
I took pics to simplify things:
Can anyone assist me in figuring out what I should try? I am fairly new to this.
As you can see in the first image, it is seeing them as 4 separate things. The last picture shows it isn’t grabbing any data.
It won’t grab any data. It appears to be pulling metadata from the file itself that is causing each season of the show to match to a different show. It is easiest to tell when you go into the season 1 show and see at the top that it is being matched as ‘Knight Rider 1982 Season 1’ instead of ‘Knight Rider’.
This is what mine looks like for reference so you can see the difference in the season page:
The first thing I would do is look at the properties of the files and make sure you don’t have any entries for title as that will get pulled as the show name.
If there is metadata there you would need to clear the metadata, move the show out of the TV Show directory, rescan the library, empty trash, move the show back into the TV Show and rescan the library.
What this does is remove the traces of the erroneous data so that after fixing the metadata it can be added with a clean slate.
Hmm Strange
I have had that sort of issue randomly
Try at the season level card to run “Fix Incorrect Match” (Or Match if not matched)
I have had that work for me to solve this.
@jjrjr1 said:
Hmm Strange
I have had that sort of issue randomly
Try at the season level card to run “Fix Incorrect Match” (Or Match if not matched)
I have had that work for me to solve this.
I guess since this is an older show without any new episodes you could indeed match them manually to knight rider. The server should combine them automatically after the four separate seasons are matched into the show.
Typically, if this were an ongoing show I wouldn’t recommend that as every new episode would need to be fixed as well, but that fix could definitely work in this situation.
Issue one is Non-Compliance:
https://support.plex.tv/hc/en-us/articles/200220687-Naming-Series-Season-Based-TV-Shows
Knight Rider - 1x01.xxx
won’t work.
Plex simply can’t match that file name to any show at TVDB.
Issue two is Plex has completely screwed matching shows that have remakes/reboots. The user MUST inject the year (not shown at TVDB) into the show folder and file name as per this ‘research’ that was done - then forgotten: https://forums.plex.tv/discussion/254362/tv-series-name-matching-research - you’ll need to go to TVDB, look up the show, get the year (not shown in the name) and inject it into the name or Plex defaults to the latest remake/reboot:
http://thetvdb.com/?tab=series&id=77216&lid=7 - Knight Rider at TVDB - (YEAR) is (1982)
A TV Show Library/
…Knight Rider (1982)/
…Season 01/
…Knight Rider (1982) - S01E01.xxx
…Knight Rider (1982) - S01E02.xxx
I see you have episodes 1 and 2 joined together then you go to 3 - that’s fine and what I would do. What I can see of your structure is also fine (I have no idea what the whole story is), but 1x01 simply won’t work.
The above structure in my example produced an instant, fully populated match with two test files:
FileBot (link in my signature) can handle that for you automatically or manually in seconds.
What FileBot can’t do is remove possible embedded metadata in the Title Field of MP4/M4V files. Plex will read this info and prefer it over a perfect file name/structure (you don’t have any of those yet), but you can combat that situation by moving Local Media Assets to the bottom of every agent list you can find. All tabs in TV Show and Movies here:
https://support.plex.tv/hc/en-us/articles/200241558-Agents
Just drag LMA to the bottom of the list and drop it. If you do have embedded metadata this will cure the issue, if you don’t it won’t matter. LMA will do what it has to from the bottom. This only matters for MP4/M4V files, but is required if you ever want to use them, so you might as well do it.
Renaming/restructuring is best performed OUTSIDE the library and you’ll need to write a new bundle for the show anyway so The Plex Dance® was invented to do just that:
The Plex Dance®:
All Steps. In Order. No Shortcuts.
@JuiceWSA said:
I see you have episodes 1 and 2 joined together then you go to 3 - that’s fine and what I would do. What I can see of your structure is also fine (I have no idea what the whole story is), but 1x01 simply won’t work.
SxEE actually is one of the formats the scanner does look for and should work as well, it is just not the recommended format because it can cause issues (But should not be the source of problems in this case)
The scanner does look for these formats:
S03E04-E05
S01-01
SxEE, Sx01-Sx02, Sx01x02
602
@JuiceWSA said:
Issue one is Non-Compliance:
https://support.plex.tv/hc/en-us/articles/200220687-Naming-Series-Season-Based-TV-ShowsKnight Rider - 1x01.xxx
won’t work.
Plex simply can’t match that file name to any show at TVDB.Issue two is Plex has completely screwed matching shows that have remakes/reboots. The user MUST inject the year (not shown at TVDB) into the show folder and file name as per this ‘research’ that was done - then forgotten: https://forums.plex.tv/discussion/254362/tv-series-name-matching-research - you’ll need to go to TVDB, look up the show, get the year (not shown in the name) and inject it into the name or Plex defaults to the latest remake/reboot:
Knight Rider - TheTVDB.com - Knight Rider at TVDB - (YEAR) is (1982)A TV Show Library/
…Knight Rider (1982)/
…Season 01/
…Knight Rider (1982) - S01E01.xxx
…Knight Rider (1982) - S01E02.xxxI see you have episodes 1 and 2 joined together then you go to 3 - that’s fine and what I would do. What I can see of your structure is also fine (I have no idea what the whole story is), but 1x01 simply won’t work.
The above structure in my example produced an instant, fully populated match with two test files:
FileBot (link in my signature) can handle that for you automatically or manually in seconds.
What FileBot can’t do is remove possible embedded metadata in the Title Field of MP4/M4V files. Plex will read this info and prefer it over a perfect file name/structure (you don’t have any of those yet), but you can combat that situation by moving Local Media Assets to the bottom of every agent list you can find. All tabs in TV Show and Movies here:
https://support.plex.tv/hc/en-us/articles/200241558-Agents
Just drag LMA to the bottom of the list and drop it. If you do have embedded metadata this will cure the issue, if you don’t it won’t matter. LMA will do what it has to from the bottom. This only matters for MP4/M4V files, but is required if you ever want to use them, so you might as well do it.Renaming/restructuring is best performed OUTSIDE the library and you’ll need to write a new bundle for the show anyway so The Plex Dance® was invented to do just that:
The Plex Dance®:
- remove show from library - Yep, the whole thing
- update library
- empty trash
- clean bundles
https://support.plex.tv/hc/en-us/articles/200392106-Library-Actions <— update library, empty trash, clean bundles- bring names and structures into compliance, Move LMA, etc.
- replace corrected show into library
- update library
All Steps. In Order. No Shortcuts.
Ok I tested it. First thing I should mention is that if I go to properties on every episode, go to the Details tab, under the description/title it is completely blank. I then did all the steps you mentioned. I removed every episode except the first from the first season and threw it into a separate folder. I renamed it Knight Rider (1982) - S01E01 and left it like that with no episode name. I then added a library named Knight Rider (1982) and directed it to the folder, then to the Season 01 folder. It worked.
The problem I now have is how do I add the other seasons without adding another library? I wanted to add a library that just points to the Knight Rider (1982) folder, and have each season folder within it automatically populate.
Also, if I try to rename using Filebot (been using it for a few months) I get this:
Here is The Rule Book:
https://support.plex.tv/hc/en-us/articles/200220687-Naming-Series-Season-Based-TV-Shows
If you want to experience any happiness when dealing with TV Shows in Plex you will follow these rules to the letter. To do anything else would be foolish. More later.
You have discovered the 16 Legged Monster (no longer a mere Bug) wherein not even FileBot can fix this mess Plex has created when dealing with TVDB. ALL SHOWS that have a remake - like Knight Rider:
http://thetvdb.com/?string=knight+rider&tab=listseries&function=Search
Require manual user injection of (1982) into it’s Folder and File Names - or ‘Fix Match’.
FileBot can only go to TVDB to get the name they use. In the past (Happy Days) Plex used the name at TVDB. Now (the Unhappy Days) Plex defaults ALL CALLS for Knight Rider to the most recent ‘version’ - previously called Knight Rider (2008). Filebot does what it’s told - go to TVDB and get the name - that fails when FileBot does the right thing and Plex has done the wrong thing leaving the user little else to do… fix the name by injecting (1982) into it’s folder and the file names by hand.
The Proper File Names and Structures for Knight Rider (1982) are as follows (again) and yes, you can put this into a Library All it’s own, but I question the usefulness of that action:
A TV Show Library/ <— The TV Show Library. Plex is aimed here - and ONLY here.
…Knight Rider (1982)/ <— TV Show Folders in the TV Show Library are automatically found - if structured properly.
…Season 01/ <---- a good Season Folder name. Season 1 will also work. Automatically discovered as part of KR (1982).
…Knight Rider (1982) - S01E01.xxx <— Proper File Name for KR (1982) - automatically discovered.
…Knight Rider (1982) - S01E02 - The Episode Name.xxx <---- another Proper File Name.
…Season 02/ <---- automatically discovered.
…Knight Rider (1982) - S02E01.xxx <— a proper file name for Season 2. Automatically discovered.
…The Andy Griffith Show/ <----- another show - automatically discovered.
…Season 01/ <---- etc
…The Andy Griffith Show - S01E01.xxx <---- etc
Are we on the same page?
So just add the folders to the library of Knight Rider basically.
Are you able to understand why Filebot is giving me the above?
You need to change the ‘format’ to Plex Style:
Click Match, Edit Format, Select the first one. I think it’s FireFly - S01E01.
Once you make that change FileBot will remember what you want.
Ok nevermind, I got it.
What a pain. I basically had to create a preset in Filebot using {plex[1]}/{plex[3]} as a base. I then drag and dropped all of the episodes of 1 season and told it to rename them with those settings.
Once I did that, it threw them out of the folder I had them in into a Knight Rider folder, and did the same with all of the episodes of each season, so now all the episodes are in one folder.
Once that was done, I renamed the folder to Knight Rider (1982) and used the Fix Match to force it into 1982’s version.
Seems to be finally done. At least I didn’t have to manually rename every episode by hand.
@Jaybonaut said:
The problem I now have is how do I add the other seasons without adding another library? I wanted to add a library that just points to the Knight Rider (1982) folder, and have each season folder within it automatically populate.
If you’re pointing a library at the folder Knight Rider, it won’t work because then each individual Season folder will be treated as a new show. Plex looks at the folder you point to as containing show folders, so if you point at the show it will confuse the scanner completely.
Also, if I try to rename using Filebot (been using it for a few months) I get this:
You are seeing that because you should not add the year to the original show unless theTVDB has. Because you have the year added there now Filebot can’t match it to either show since the show’s title is either Knight Rider for the original or Knight Rider (2008) for the remake.
@jmckee said:
You are seeing that because you should not add the year to the original show unless theTVDB has. Because you have the year added there now Filebot can’t match it to either show since the show’s title is eitherKnight Riderfor the original orKnight Rider (2008)for the remake.
Sorry, that’s no longer valid:
https://forums.plex.tv/discussion/254362/tv-series-name-matching-research
Plex will default all calls for Knight Rider to Knight Rider (2008).
The ONLY solution is to inject (1982) into the Knight Rider Folder and File Names - or Fix Match (and deal with the consequences of that later). FileBot can only go to TVDB and get the name they use, but Plex has decided those names are ‘old fashioned’ so Plex made up some new rules.
During the ‘Research’ phase above Plex gathered the information that was needed to correct the issue - but they’re still considering it, carefully weighing their options (deciding if fixing it is going to hard - or something).
@JuiceWSA said:
@jmckee said:
You are seeing that because you should not add the year to the original show unless theTVDB has. Because you have the year added there now Filebot can’t match it to either show since the show’s title is eitherKnight Riderfor the original orKnight Rider (2008)for the remake.Sorry, that’s no longer valid:
https://forums.plex.tv/discussion/254362/tv-series-name-matching-researchPlex will default all calls for Knight Rider to Knight Rider (2008).
The ONLY solution is to inject (1982) into the Knight Rider Folder and File Names - or Fix Match (and deal with the consequences of that later). FileBot can only go to TVDB and get the name they use, but Plex has decided those names are ‘old fashioned’ so Plex made up some new rules.
Sorry, I was on a tablet and didn’t get across what I was referring to. His question that I responded to was why filebot was giving him that reaction and the reason is that Filebot will not match it correctly if you add the year. So the best practice is to use Filebot to match the file names correct with the correct Show name. In this case Knight Rider.
After that rename the base show folder from Knight Rider to Knight Rider (1982). Since Plex reads the show name from the folder you will have all of your files named with the correct name and only have to rename a single thing.
Just to test it out I copied a few of my episodes to a new test folder and they matched right up:
Ok, I’ll take your word for it. I’m a stickler for compliance and my OCD won’t allow me to fix the folder and not fix the file names, nor will it allow me to ‘Fix Match’.
