The DNS server set on the ATV: 192.168.0.1 (Automatic)
The device and operating system (including version number) that PlexConnect is installed on: ATV2 5.3
The local IP address of the device that PlexConnect is installed on: 192.168.0.63
The device and operating system (including version number) that the Plex media server (PMS) is installed on: Unraid 5.0.4
The Plex media server (PMS) version number you are running: PMS v0.9.6.6.200-b75ecf4
The local IP address of the device that the Plex media server (PMS) is installed on:192.168.0.50
The PlexConnect version number: v0.3.1+ (Latest from git at time of posting)
The content of your 'Settings.cfg' file:
enable_plexgdm = False
ip_pms = 192.168.0.50
port_pms = 32400
enable_dnsserver = False
port_dnsserver = 53
ip_dnsmaster = 192.168.0.1
prevent_atv_update = False
enable_plexconnect_autodetect = False
ip_plexconnect = 0.0.0.0
hosttointercept = localhost
port_webserver = 80
enable_webserver_ssl = False
port_ssl = 443
certfile = ./assets/certificates/trailers.pem
loglevel = High
logpath = .
Detail on the media file if it is an issue related to playing a media file: No video files play, AVI / MKV / MP4
A detailed description of the issue: No video or audio what so ever. PlexConnect opens fines, shows thumbnails, synopsis, just every time I try launch any video I get the following error "An Error occurred loading this content". Been trying for 2 days.
Can you verify that you can watch the movies using Plex/Web? We often have seen your issue with libraries on external drives, that were dismounted, or mounted differently...
Yeah definitely. If it was an issue though I would expect it to at least play say 30 seconds...It doesn't even attempt to play the video and it just bombs out.
Mmmm...I get a "404 Not Found". Progress :) Does that mean the transcoding is broken? Would setting my PlexConnect client to "direct play" resolve this issue?
<MediaContainersize="15"friendlyName="Plex Media Server"machineIdentifier="e1a2169cbce300a327214e2e8b69a1ce0bc69c05"mediaAnalysisVersion="1"myPlex="1"platform="Linux"platformVersion=" (#4 SMP Sat Nov 23 11:30:35 PST 2013)"requestParametersInCookie="1"transcoderActiveVideoSessions="0"transcoderAudio="1"transcoderVideoBitrates="64,96,208,320,720,1500,2000,3000,4000,8000,10000,12000,20000"transcoderVideoQualities="0,1,2,3,4,5,6,7,8,9,10,11,12"transcoderVideoResolutions="128,128,160,240,320,480,768,720,720,1080,1080,1080,1080"updatedAt="1402144384"version="0.9.6.6.200-b75ecf4">
/video/:/transcoder is the entry point for - yeah - transcoder requests. You don't necessarily see that one in the list.
Well, setting "direct Stream" might solve it. But then you will most likely overshoot over those other limitations you forced on the aTV stream: max bandwidth and resolution (I have no idea why you did set it that low). Probably a better idea would be just increase those aTV/PlexConnect settings to their max (40000), in order to prevent transcoding based on this.
You said, it would not work for mp4 as well, didn't you? They should direct play... well, depending on the quality settings.
So after testing more I found some videos are not playing on the Samsung TV, specifically MKV's. This all seems to be pointing to the source....I'll remove the existing install of PMS from my Unraid NAS and re-install from scratch. If that does not fix it, I will throw in the towel. Thanks for your assistance so far Baa.
Excellent news, after doing a fresh install on Unraid of version 0.9.9.10, all videos are working on the Samsung TV and Apple TV. I was having someone transcoding performance issues on the ATV so I deleted ATVSettings.cfg and used the newly generate stock one. All is working now :D
Now for some additional tweaks...Currently I'm using my router as my ip_dnsmaster (192.168.0.1) as this has my Unotelly details already setup...Is this ip_dnsmaster used even if enable_dnsserver is set to False?
If so would it improve load times (reduce time displaying "Accessing PlexConnect...") within the library if I set enable_dnsserver = True?
I am having the same issue. My aTV is jailbroken but I'm just accessing through the trailers app and everything appears to be there. Other than the posters are not. But when I go to play a file I get the same error message. I tried a fresh install of PlexConnect but it didn't work. I'm still getting the error. I did notice that I do not have the ATVSettings.cfg file. Perhaps that is the problem?
I have a method based on baa’s slightly modified if you would like to give it a try. It would require reinstalling a fresh ios 5.3. Instructions are here post 231:
Hi Wahlman.j, I will try and carve out some time to see if I can get this working. I'm pretty new to all this 'ssh'ing into the aTV and copying files and stuff. So I may need a more dumby-proof instruction set. That being said, although I'm currently running 5.3, what I'd really like to do is upgrade to 6.1 so I can take advantage of the redbull app. Are there specific instructions for getting plexconnect functioning on 6.1.x?
