Auto-update broken after switching to 64 bit

Server Version#: 1.29.2.6334
Player Version#: 4.87.2

Ever since switching to the first available 64bit version of Plex, auto-update has not been working. I have to resort to a manual install for every update instance.

Not sure if this is a known bug, or if there are any logs I can offer up.

Are you running as a Windows system service?

Yes, I’m using the PMSService as found here: GitHub - cjmurph/PmsService: Plex Media Server service wrapper for windows

When I was running 32bit with the same service wrapper, I could auto-update normally. Only since converting.

You need to update the service wrapper itself. The old one is not aware of a 64bit server version.

1 Like

Yes, that fixed it. I did a full clean uninstall of PMSService and reinstall. I rolled back to a previous version, and the auto-update worked this time.

Thanks!

2 Likes

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.