Automatic subtitles is enabled but not working

Hey all, ive been looking and trying, but cannot get Plex to download subtitles automatically… I have also tried ZeroSub plugin, but doesnt work for me either…

My Opensubtitles account has been verified, and I can log in succesfully.

Plex server is updated to the latest release.

What can i do to start faultfinding? Here is the log file: com.plexapp.agents.opensubtitles.log (7.8 KB)

image

image

Move OpenSubtitles.org as well as Local Media Assets to the buttom

Thanks, done it. Should I now refresh the whole movie database for it to work?

Yes, sadly

Done, and all is the same :cry:

What can I do now ?

Upload new logs, as well as make sure, that the primary agent for your Libraries are either TheTVDB or Plex Movie

(Checked and done) Upload new logs, as well as make sure, that the primary agent for your Libraries are either TheTVDB or Plex Movie.

Reboot, and all - but still facing the same problem :frowning:
How can I provoke a log file to be generated, as the one which are there now is old and not from today?

Plex Dance

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.