Server Version#: Player Version#: <If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled> When I am streaming movies on Plex through my Vseebox (Android box) it is transcoding at low quality. I have a movie that is in 4K, at 720x388 and it is indicat…

[image] dstewart_gb: Server Version#: Player Version#: We really need to see your versions here. The server version can be found in the web UI under Settings -> [Select Server Name] -> General. It will be in the form 1.xx.x.xxxx. For the player, you can find either in Settings → About or j…

[Screenshot_20260310_163542_Chrome] [20260310_163259]

I am wondering how I resolve this indirect playback issue. Any help would be appreciated!

[image] dstewart_gb: I am wondering how I resolve this indirect playback issue. Any help would be appreciated! Thanks for the server version. It would still be interesting to see the Android client version as well. Indirect connections can be caused by several things. A couple of the more …

I ended up doing a hard reboot on both my AT&T fiber equipment and my Orbi and it seems to have fixed the issue. For now anyway. Thank you for the advice!

[20260327_111457] I am about at my wits end with these reoccurring problems and about to completely factory reset my router and or rebuild my Plex server because I cannot figure this out no matter how hard I try.

I tried following the troubleshooting with the static IP and it seems it will work for a while then go offline. I always have friends texting me saying Plex is down. Can anybody PLEASE help!?

Bad quality when streaming on Android box

Plex Players

dstewart_gb March 28, 2026, 7:58pm 10

I factory reset my Orbi, factory reset my PC, built a new server and I am still running into this issue. Is there a technical support number I can contact for help!?

Change my public IP as Remote Access fails

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Bad quality when streaming on Android box

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