Server Version#: Player Version#: <If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled> Does anybody know how to change this from a 15 to a 12? [20260328_193426]

Here is all of what I have tried, including my Orbi advanced settings for Port Forwarding [Screenshot 2026-03-29 130226] [Screenshot 2026-03-29 130150] [Screenshot 2026-03-29 130133] [Screenshot 2026-03-29 125949] [Screenshot 2026-03-29 125833]

It will show green for 10 seconds then go to unavailable. I am so frustrated. It should not be this complicated.

Plex Media Server Logs_2026-03-29_13-05-37.zip (3.4 MB)

It’s not complicated, unless you’re running into a wall. The status switching to red after a few seconds just means Plex took that amount of time to test your remote access setup (and failing to establish a remote connection). Have you already verified your forwarded port is visible/accessible fro…

I guess that I don’t really understand how to use the canyouseeme.org tool. so when I am outside of my network, I open it and use the port 34200 or whatever it is? But how do I edit it to use my home IP address?? I have been stuck for a week or so now and not getting a lot of responses on these for…

You actually need to use it from inside your home network. Basically, their page recognizes your public IP and tests if it can reach the specified port. Given their page is doing this from their backend, this test happens outside your network. Make sure to use the public port specified in your por…

[Screenshot_20260329_151938_Chrome] So this is the message I am getting. What port should I try?

See above… [image] tom80H: If it’s not working… try a different public port. Some ISPs might be blocking certain ports (go for a random port in the range from 10000 to 50000, or a known port like 8080). As per the guide… if that’s also not working, there’s likely some interference by your ISP …

I think this topic is a duplicate of this one: [image] Bad quality when streaming on Android box Streaming Devices I factory reset my Orbi, factory reset my PC, built a new server and I am still running into this issue. Is there a technical support number I ca…

I spoke to AT&T and they did some troubleshooting. Determined there is nothing that should be blocking a port or anything like that. I tried turning on my Orbi’s UPnP and using the port specified there. We’ll see if it works.

Change my public IP as Remote Access fails

Plex Media Server Remote Access

pshanew March 29, 2026, 9:11pm 15

I think this topic is a duplicate of this one:

Both boil down to remote access issues.

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Change my public IP as Remote Access fails

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