@drzoidberg33
@ljunkie
@BigWheel
@anon18523487
@elan
apologies for the mass @'in but it would be nice if someone could acknowledge this issue and say if it’ll get fixed or not? as you can see, I fixed the issue myself but the ability to select which tuners are used in the server should be user selectable.
the error i originally got turned out to be fairly generic (Could not tune channel. Please check your tuner or antenna), with multiple other people having the same issues but with different causes. one of the team members was assisting me but as soon as it became apparent that it was a plex issue, not a me issue, that assistance dried up. There’s a post from 2016 (Plex and Technicial Support!!) in which employees outline how forum support will get better but in my case at least, nothing seems to have changed. at the very least, people with a plex pass should have some form of contacting the people who make the software for support. i completely get the free software = community support angle but those who purchase a service should have a direct-ish line to support, rather than a public forum where real issues can get lost in seconds.
