Server Version#: 1.21.2.3943
Player Version#: 8.12.2.22756
After latest update on Android TV player, I have a problem where some of my before-update working videos are now crashing on black screen. I can summon the info-title with my remote, and jump to a point on video, but the video wont show, only black screen. Subtitle on that particular point shows.
What gives?
Same problem here on my sony bravia.
Only black screen is showing.
Same problem and versions here. Sony Bravia here.
Plex just works fine on my desktop.
Only my Android TV is crashing. So iam sure its the Android version thats ■■■■■■ up somewhere.
Not sure what todo now?!?!
Deinstall and sideload old version 8.11. Then everything will work again
You can add me to the list of user that has the same issue. Tried reinstalling it but no luck. Had to resort to using a Firestick for now.
It looks like the video loads, but then it never plays. If you bring up the play menu it states that the timer is at 0:00 and playing, while to video remains black.
Reverting to this 8.11 version fixed it. Didnt try other 8.12 versions though.
I have the same problem with also sony bravia TV
I have 2 sony bravia tvs, both with the same problem, and this fixed it. Current version on playstore is 8.11 something, from December 2020, and it works fine.
Same issue here with 8.12.2.22756 on a Bravia TV
For the last 1-2 weeks or whenever this update got pushed out, 90% of the time that I try to play a stream the screen goes black. Usually the app then crashes, or it freezes and I have to force quit it. If I reload it, the issue usually persists.
A FULL restart of the Android TV often fixes the issue, but usually only for 1 session. If I pause what I’m watching, turn off the TV, and turn it back on hours later, the media will never play again, just a black screen.
On the Plex server itself, nothing seems awry. Tatulli reports the stream as being active, but the time is always 0:00.
The console only reports:
[Transcode] Got a transcode session ping without a session GUID (or with an invalid one).
So, basically, Plex is dead on Android TVs at the moment.
The solution, alluded to by Josealmeidamarques, is to uninstall 8.12
Then re-install it, which will put 8.11 on since it appears Plex has removed 8.12 from the Google Play Store.
In other words, no need to mess with side loading any apps at this time.
Not sure where you get that info as it still says 8.12.2.22756 on mine. What’s the best way to sideload the app?
This is happening on my Sony TV with 8.13. How to fix?
What worked for me on Sony Bravia. … Sideload back to 8.11 and set max h.264 to 4.1. Apparently Plex didn’t fix this issue even in 8.13. I can’t say I’m surprised.
I’ll keep the 8.11 apk forever for the next time they decide to break it again.
Don’t forget to turn off Google play auto updates!
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