Server Version#: 1.32.5.7349
Player Version#: Roku Ultra version 7.6 build 1, plex for android 9.28.0.3162, and the web player in chrome directly from the server (to rule out network issues).
My issue is when I try to play almost anything I get a black screen with no sound or video.
The roku acts like it is playing back a movie. It shows how long it’s played and how much time is left but there is nothing there.
On android it just hangs and never starts playing anything.
This behavior is random. I thought it might have something to do with the original file sizes. I had some fairly large 4k files that were close to 20gb. Then I started to notice it with 1080p and even 480p files. So I’m not even sure.
I changed the server settings to 8mbps 1080p and leave smaller files the way they are but this didn’t help.
from a web browser directly on the server most these files are working. but all my roku devices are on the local network with the server and I have a rather high end wifi router that can handle the traffic.
I turned on debug and got this in the server1.log.
Aug 20, 2023 08:19:02.879 [139639435627320] DEBUG - [Req#c22891/Transcode] TPU: hardware transcoding: using hardware decode accelerator vaapi
Aug 20, 2023 08:19:02.879 [139639435627320] DEBUG - [Req#c22891/Transcode] TPU: hardware transcoding: zero-copy support present
Aug 20, 2023 08:19:02.879 [139639435627320] DEBUG - [Req#c22891/Transcode] TPU: hardware transcoding: not using zero-copy because tone mapping is required
Aug 20, 2023 08:19:02.879 [139639435627320] DEBUG - [Req#c22891/Transcode] [Universal] Using local file path instead of URL: /media/brook/Media/Movies/My Movie 2023.1080p.NF.WEB-DL.DDP5.1.Atmos.HDR.DV.HEVC/My Movie.2023.1080p.NF.WEB-DL.DDP5.1.Atmos.HDR.DV.HEVC-.mkv
Aug 20, 2023 08:19:02.879 [139639435627320] DEBUG - [Req#c22891/Transcode] Codecs: hardware transcoding: testing API vaapi for device '/dev/dri/renderD128' (Cezanne [Radeon Vega Series / Radeon Vega Mobile Series])
Aug 20, 2023 08:19:02.884 [139639431408440] DEBUG - Request: [[::1]:58954 (Loopback)] GET /status/sessions (9 live) #c2288f GZIP Signed-in Token (webmedic) (Chrome)
Aug 20, 2023 08:19:02.884 [139639431408440] DEBUG - [Req#c2288f] [Now] Adding 1 sessions.
Aug 20, 2023 08:19:02.887 [139639435627320] DEBUG - [Req#c22891/Transcode] [FFMPEG] - Format 0x3231564e -> nv12.
Aug 20, 2023 08:19:02.887 [139639435627320] DEBUG - [Req#c22891/Transcode] [FFMPEG] - Format 0x30313050 -> p010le.
Aug 20, 2023 08:19:02.887 [139639435627320] DEBUG - [Req#c22891/Transcode] [FFMPEG] - Format 0x36313050 -> unknown.
Aug 20, 2023 08:19:02.887 [139639435627320] DEBUG - [Req#c22891/Transcode] [FFMPEG] - Format 0x30323449 -> yuv420p.
Aug 20, 2023 08:19:02.887 [139639435627320] DEBUG - [Req#c22891/Transcode] [FFMPEG] - Format 0x32315659 -> yuv420p.
Aug 20, 2023 08:19:02.887 [139639435627320] DEBUG - [Req#c22891/Transcode] [FFMPEG] - Format 0x56595559 -> unknown.
thats were is stops
the plex media server.log continues on also but I don’t see actual errors.
I wont post the logs to a public forum.
ffmpeg is only running at about 20% cpu usage. I should be able to easily handle two or 3 streams in this system.
Thanks
