Is anyone else experiencing buffering issues since the last player update on LG smart TVs? I have checked the logs and transcoding on my media server is not an issue. I am also connected via LAN so internet speed also shouldn’t be a problem.
I never experienced this problem until the latest update 2 days ago. My media server is running on a Windows 10 PC (2004 build) and my TV is an LG 49UH651V-TE. The PS4 app also keeps crashing.
Server Version#: 4.34.3
Player Version#: 5.1.0
Similar problem observed on FireTV since version 8.3.1.
Do you have dual router / Dual NAT setup? Is your Wi-Fi router behind ISP router to connect to Internet?
Can you enable hotspot on your phone and connect your TV to it and test it? (Assuming you have and can spare some mobile data to test it) Does it work that way?
Alternatively, Can you try to downgrade the app to older version from a month or two months ago and test it?
I think I might have found a work around. I uninstalled unnecessary apps from my smart TV and emptied the cache. I also added the plex system folder as an exception to BitDefender real time scans to prevent any potential transcoding issues.
As of yesterday, I managed to watch a couple of movies seamlessly even using wifi. Hopefully this fix also helps others out there.
Iam so glad some are thinking along my lines. If you do not have a Alpha 7 or alpha 9 processor in your LG, your available Ram is very limited. Clearing your cache can also give you a boost.
I would also say using a non ISP DNS can also offer some performance as this app is Web based and does not exist on your TV. What you see on the TV app store is a Loader app only, so many forum members do not understand this fundamental as not being a on board app.
A reserved/ static LAN IP address of your Server/ Plex computer is highly recommended in your Gateway/ router.
I truly recommend not using your ISP DNS on your TV and manually change it to:
1.1.1.1 or 8.8.8.8
A restart is recommended on Router TV and server
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