[BUG] Home screen hubs blank - Android TV

Server Version#: 1.23.2.4656
Player Version#: 8.20.1.26670

Just experienced this weird issue on the Shield where the loading of certain hubs was completely broken to the point where you need to fully exit/open another app before the hubs will load. Not only are the hubs blank, they are completely un-clickable.
This also happened to the SO & I while browsing movies two nights ago, although it was even more strange. We had been browsing the Movie Library view for ~5 minutes when 2/6 columns went blank & un-clickable. The other columns remained fully functional and backing out to the home screen & going back in to the Movies Library fixed it that time. As I was picking a movie out with the SO, I didn’t grab a screenshot/logs/write a bug report, etc. like I am doing now.

Screenshot below showing “Recently Added in TV Shows” and “Favorites” hubs failed to load. Shield logs are also attached.


shield_logs_7_20_21_v3.txt (4.2 MB)

@anon18523487 - This is the kind of weird stuff I was talking about - I really want this Shield to be my daily driver, but I just don’t understand how there are so many/these kinds of bugs present. The Shield seems to be a fan favorite, so I don’t know if I am overly picky or what. Can I ask what your daily driver client is? Any general user stats Plex can share? I think that would be pretty cool to see.

Bumping. Experienced a similar issue yesterday on Android TV where the CW row just didn’t load AT ALL - it wasn’t even present - the top row was the Recently Added TV Hub. I didn’t grab a screenshot/logs, but thought I would mention it.

Bumping this up

Bump. Happened once again today - 2 of 5 hubs were blank when I powered on the Shield and had to force quit the app to get them to load.

I have this similar issue on my Android devices that is isolated to one specific server. All posters are blank but clickable. All other servers display fine. I have posted about this with no response also.

Odd. I only have my server pinned so I don’t have a way to validate that.

Issue continues to happen on latest non-beta version: 8.22.0.27533

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