BUG plex media server not accessible

Server Version#: Version 1.41.8.9834-071366d65
Player Version#: last windows android

Hello,
I no longer have access to my plex media server for 24 hours, I can’t access the settings while I have an account with the lifetime pass since 2020. The server is no longer accessible, regardless of the platform… an SSL bug?
Thank you

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Is your server still claimed / linked to your account? Sometimes users lose access if opting to sign-out all devices when changing their password, or by deleting the server from the list of authorized devices of their account.

Can you still access the server using its local IP (from within the same network/subnet)?
e.g. http://127.0.0.1:32400/web if you’re on the same machine, http://[server IP]:32400/web otherwise

There must be a bug because i either can’t access Plex locally only through Plex.tv.

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I am well connected, I have not touched anything, I no longer have access to the server parameter and I no longer see my biotheques…

Anyone else with this problem? I tried to put another version but I have the same… I don’t have access to the log since I haven’t seen on my server’s parameters… thank you.

Grab your server logs manually.

bug plex (2).txt (429.7 KB)

can’t access to the server parameter…

Those are Plex Web logs, we are looking for server logs. If on Windows


Find them, then zip and upload them here

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Your app logs indicate it’s unable to connect to your server using the loopback address. Instead of the app, open a web browser and put in

http://127.0.0.1:32400/web

See if that loads the web app. If that doesn’t work, there is something on your computer blocking this. Did you change your windows host file?

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Not here for me, i change files but my logs to 10/05/2025.

Logs - Copie.zip (843.8 KB)

No change for me

The last date those logs show is May 10th, is the application running on your machine? Maybe verify the time and date on your machine, restart, and launch the Plex Media Server app if it does not auto start.

It’s an auto start, my brother have the same bug with this nas.. Last beta maj :sweat_smile:

It’s running all day 24h/24h :hugs:


I have the server already downloaded. I am unable to select a location to add media. This occurred after last update. Soooo frustrating.

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Your logs don’t indicate pms is running. The last log is from may 10 and is pms 1.41.6. Do you have 2 copies of PMS installed or did you log into a different windows user account? Something isn’t matching up.

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ok thx

Yes it’s since the MAJ, I have never had a problem since I use PLEX since 2019.

SSL bug for me wait and see a patch for :sweat_smile: