Bug plex scan. Help plz

Plex Media Server Metadata & Adding Files
1

Big Plex bug.

my server is in docker on unraid. I am using the latest version of the server
Motherborad : P8Z77-V
Processor : i7-3770K CPU 3.5
Memory 16 Gib DDR3
GPU GeForce GTX 660

my Plex Film folder has the rights (write - reader) There are 366 videos well detected. So no worries here.

Yet for 1 week, all new videos are no longer detected by scanning.

I changed nothing.

I tried to create a new folder (write - read). I have the videos in it.

When I want to add this folder in plex (Manage library/Edit/Add folders/Browse and choose a multimedia folder), no video appears in the folder. Yet the 1st file we can see them well.

Can you help me ?

2

Can you post your server logs along with one of the file names and path that are being skipped?

3

supervisord.log (203.5 KB)

Plex Media Server.1.log (1.1 MB)
Plex Media Server.2.log (4.4 MB)

here is what I can give you. the relevant file is : /media/film/A - Nouveau Test
In this folder, however, there are many more videos.

Thex you.

4

Plex cant see that directory. Odds are the user plex is running as doesnt have permissions to that directory.

Aug 30, 2022 08:17:12.242 [0x148d63b6db00] DEBUG -   * Scanning /media/film/A - Nouveau Test
Aug 30, 2022 08:17:12.242 [0x148d63b6db00] DEBUG -   * Marking media not available in /media/film/A - Nouveau Test
Aug 30, 2022 08:17:12.243 [0x148d63b6db00] DEBUG -   * Taking 0 items out of the map (which has 0 items) for being unavailable.
Aug 30, 2022 08:17:12.247 [0x148d63b6db00] DEBUG -   * Taking 0 directories out of the map (which has 0 dirs) for being unavailable.
5

I am also going to point out that your file naming schema is no where near what plex is looking for. Here is my standard response to that:

If you want to save yourself a lot of time I would recommend using Download - tinyMediaManager and use ${title} (${year}) {imdb-${imdb}} as the new name format.

6

Thank you for the info. On the other hand, the file has the right rights, everything is in 0777

7

Can you please post your entire server logs? and not just the 2 that you previously posted. Depending on what we are looking for there are 5-10 different files that might contain relevant information.

Try cleaning up a couple of file names and then doing the plex dance and see if that changes anything.

8

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