So I kept the title short. I will add more details, the movie I want to add is a documentary named The Biggest Little Farm (2018)
It has the correct title in the folder.
The file has the same permissions as newer files that have been added successfully.
I am out of ideas. If someone wants to look through my logs that would be awesome. I have looked myself but ten minutes ago one of the log files stated that the directory was skipped that’s when I tried possible solution 2. Now the plex media server log file say something about 7 documentaries???
Things I have tried:
1 Plex Dance, multiple times and slight variations.
2 Removing the file out of the library folder, empty trash, cleaning bundles and renaming the file and putting it back in the library folder.
3 Updated to newer version (1.16.5.1554) But problem was not resolved by this.
The scanning icon appears very briefly but nothing gets added. Also number of items does not change during possible solution 2.
Server version, Player Version and logs
Server Version#: 1.16.5.1554
Player Version#: 3.104.2 Plex Media Scanner Log
<Aug 26, 2019 17:35:52.631 [0x7f97c05ba280] DEBUG - Adding file for scanner: "/home/redacted/Docu/The biggest little farm (2018) dvdrip.mkv>
The movie does not show up at all.
Restarted the server the scanner log is attached. Plex Media Scanner (full).log (243.6 KB)
I initially did not add it completely because the only occurrence of the file in the log was one line, see original post. If you need any other logs, let me know.
Does the library use TheMoviedatabase agent as its default? It should.
Yes
Have you checked the access permissions of the file? plex/plex needs to have at least ‘read’ permission.
Yes I checked, Plex has read permissions. Also other files in the folder are being added to the library without any problems.
Are you ripping/downloading directly into this folder?
This file in particular was uploaded through an ftp client as some of the other files that where added to the library without problems. (I could test this again) Most of the files are downloaded directly into it, so far without any problems, just tested that. Permissions of files that are uploaded through ftp client or directly downloaded into the folder are the same.
Please find the Plex Media Server.log and Plex Media Scanner.log attached.
Can you switch your library view to show the items sorted by ‘Date added’?
Which is the last item?
Do you know it, If you don’t know it, inspect its Plex media info to see to which file it is connected.
The library is on “Date added” by default in my Plex player.
I suspected this as well, all entries with multiple versions make sense. I went over the library nothing is out of place or has weird conver art or metadata.
Alright I re-uploaded the original file, it has finally been added to the library and matched without a problem. Thank you very much for the help. @OttoKerner