Cam (2018)

Plex Media Server Desktops & Laptops
1

I added the movie Cam (2018). I am using some automation, so cannot alter the folder and file name.

Unfortunately., the movie is ignored by Plex. I assume it may be because of the name cam. It is not wrongly picked up, but completely ignored. Full name below. Any thoughts?

Y:\Cam (2018) [WEBDL-1080p]\Cam (2018) [WEBDL-1080p]

2

standards firstā€¦
have you checked permissions for the folder and file? (as in: does your local plex user have read permission for them?)

3

Thanks for your message. Yes, thatā€™s not the issue. All other movies work, I reset the permission for this drive. I also removed and re-added the movie. The movie plays well with VLC, too.

My suspicion is that ā€œcamā€ is seen by Plex similar to ā€œblurayā€ or ā€œdvdā€? But no clue, Any other idea appreciated.

4

Try
Y:\Cam (2018) [WEBDL-1080p]\Cam (2018) - (tt8361028) [WEBDL-1080p].mkv

And perform the Plex Dance

5

Unfortunately, this did not work. What worked is to rename the movie to a different movie (Cam camera (2018) [WEBDL-1080p]). Now, it is added and I can change the movie to the right one manually.

Is there any chance that Plex can fix this issue? I prefer to have the movie named in the right way Cam (2018). Assume this should be easy to reproduce for the developers. Any chance to help with a bug fix?

6

I would try
Y:\Cam (2018)\Cam (2018) [WEBDL-1080p].mkv
And perform the Plex Dance Againā€¦

Though I just added as Cam (2018).mkv. Found with no issues. Funny thing is the ā€œgenreā€ itā€™s under. Simpsons? What genre is that?

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7

Iā€™d like to keep the standard naming if possible.

I believe yours work only because it was picked up as something else? Genre should be thriller and mystery (and is identified as such after I added it under a ā€œfake nameā€ and the changed the title.

I am actually looking for the movie Cam (2018): https://www.imdb.com/title/tt8361028/?ref_=fn_tt_tt_1.

Did you try adding it as ā€œ\Cam (2018) [WEBDL-1080p]\Cam (2018) [WEBDL-1080p].mkvā€ and is it working for you? If not, it seems to be a reproducable issue that developers may be able to fix for an upcoming release?

8

No. It matched Cam 2018. Everything is correct from director to actors and the roles they played in the movie.

The truth is I donā€™t do movie sub-folders beyond a,b,c,d,e,etcā€¦ folders.
But for the sake of argument I did it your way. Same results.

So was this a made for TV Movie? I only ask cause IMDB lists the rating as ā€œTV-MAā€

Thatā€™s a bit oddā€¦

9

I figured out the genre thingā€¦ I was re-using a test file that had embedded metadata I used as a test for something else. I removed the metadata and plexdance and the genre is now correct. But nonetheless, the movie was, and still is, matching to the correct movie.

1 Like
10

You are saying that "\Cam (2018) [WEBDL-1080p]\Cam (2018) [WEBDL-1080p].mkvā€ works even if added in the exact identical way? If so, it does not seem to be a general Plex issue, but an issue specific to my Plex containter?

11

Yep. My path
\UpcomingTrailers\Cam (2018) [WEBDL-1080p]\Cam (2018) [WEBDL-1080p].mp4
No issues. Granted I have MP4 and you have MKV but I guarantee that wonā€™t make a difference.
The one thing I can see being an issue is the Plex Dance. Donā€™t skip any steps. Every step is important !

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