Can access plex connect but can't stream files

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1

Hi Guys, First let me say congrats and well done with Plex Connect, i have been using it for the last couple of weeks and have been loving it.

Unfortunately PC has stopped working for me though, I can access plex connect on my apple tv 3,

view all the available to watch media but i can't actually watch anything.

I dont get any error messages it just hangs on the spinning load wheel.

Just hoping someone can help me out. (below is the log from terminal)

 

 

dale-bealess-MacBook-Pro:PlexConnect-XML_templates dalebeales$ sudo ./PlexConnect.py
Password:
20:44:09 PlexConnect: started: 20:44:09
20:44:09 PlexConnect: ***
20:44:09 PlexConnect: PlexConnect
20:44:09 PlexConnect: Press ENTER to shut down.
20:44:09 PlexConnect: ***
20:44:09 PlexConnect: IP_self: 192.168.0.4
20:44:09 PlexConnect: started: 20:44:09
20:44:09 DNSServer: started: 20:44:09
20:44:09 DNSServer: ***
20:44:09 DNSServer: Starting up.
20:44:09 DNSServer: intercept trailers.apple.com: 192.168.0.4
20:44:09 DNSServer: forward other to higher level DNS: 8.8.8.8
20:44:09 DNSServer: ***
20:44:09 WebServer: started: 20:44:09
20:44:09 WebServer: ***
20:44:09 WebServer: WebServer: Serving HTTP on 0.0.0.0 port 80.
20:44:09 WebServer: ***
20:44:09 PlexGDM: ***
20:44:09 PlexGDM: looking up Plex Media Server
20:44:09 PlexGDM: ***
20:44:10 PlexGDM: servers discovered: 1
20:44:10 XMLConverter: PlexGDM - PMS: 192.168.0.4:32400
20:44:16 DNSServer: DNS request received!
20:44:16 DNSServer: Source: ('192.168.0.3', 51991)
20:44:16 DNSServer: Domain: trailers.apple.com
20:44:16 DNSServer: ***intercept request
20:44:16 DNSServer: -> DNS response: 192.168.0.4
20:44:16 ATVLogger: loadURL (override): http://trailers.apple.com/library/sections/2
20:44:16 WebServer: serving .xml: /library/sections/2
20:44:16 WebServer: serving  /Users/dalebeales/Downloads/PlexConnect-XML_templates/assets/js/utils.js
20:44:16 WebServer: serving  /Users/dalebeales/Downloads/PlexConnect-XML_templates/assets/js/updateXML.js
20:44:16 ATVLogger: 1
20:44:16 WebServer: serving .xml: /library/sections/2
20:44:17 WebServer: serving  /Users/dalebeales/Downloads/PlexConnect-XML_templates/assets/js/utils.js
20:44:17 WebServer: serving  /Users/dalebeales/Downloads/PlexConnect-XML_templates/assets/js/updateXML.js
20:44:17 WebServer: serving  /Users/dalebeales/Downloads/PlexConnect-XML_templates/assets/js/settings.js
20:44:22 ATVLogger: loadURL (override): http://trailers.apple.com/library/metadata/1125
20:44:22 WebServer: serving .xml: /library/metadata/1125
20:44:32 XMLConverter: Unable to connect to 192.168.0.4:32400
Reason: timed out
20:44:32 XMLConverter: No Response from Plex Media Server
20:44:37 ATVLogger: loadAndSwapURL (override): http://trailers.apple.com/library/sections/2
20:44:37 WebServer: serving .xml: /library/sections/2
20:44:37 WebServer: serving  /Users/dalebeales/Downloads/PlexConnect-XML_templates/assets/js/utils.js
20:44:37 WebServer: serving  /Users/dalebeales/Downloads/PlexConnect-XML_templates/assets/js/updateXML.js
20:44:37 ATVLogger: 1
20:44:37 WebServer: serving .xml: /library/sections/2
20:44:38 WebServer: serving  /Users/dalebeales/Downloads/PlexConnect-XML_templates/assets/js/utils.js
20:44:38 WebServer: serving  /Users/dalebeales/Downloads/PlexConnect-XML_templates/assets/js/updateXML.js
20:44:38 WebServer: serving  /Users/dalebeales/Downloads/PlexConnect-XML_templates/assets/js/settings.js
20:44:45 ATVLogger: loadURL (override): http://trailers.apple.com/library/metadata/1107
20:44:45 WebServer: serving .xml: /library/metadata/1107
20:44:45 ATVLogger: Player state: Loading at this time: 0

 

Thanks

-dfb

 

 

2

In order to help we really need some very specific information; this information is detailed in the 'how to report an issue' link in the 'Please read before posting' thread.

The direct link is:  https://github.com/iBaa/PlexConnect/wiki/How-to-report-an-issue

 

PS screenshots of cmd.exe are not necessarily helpful and not what we are looking for. If you are having issues copying and pasting the window for other times you can right click the window title, select all and then copy ;)

3

please close thread, fixed my problem.

thanks

-dfb

4

Would be great to know WHAT fixed your problem...

5

I have seen the same pattern.

For me, it is a case where PlexMedia server is running but cannot access the video (in my case, lost mount after a reboot & improper /etc/fstab)

Not pretending dfbiz issue, but the symptoms and the logs are like what I saw.

Once PMS could access the videos, PlexConnect just resumed fine.

Gl.

6

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