Can not claim my Plex Server since the last Data Breach and password reset : help!

[Mister_TechNoobs_Otaku]

Hello friends,

Since the last data breach, i had to reset my password and now I can’t claim anymore my NAS plex server (synology).

I tried to deconnect my account, to ask news certificates, et reboot my NAS with PMS, etc. : no success !

Could u help me please ?

My router and firewall setup are the same before and after the last plex corporate data breach.

Currently, I can access to my Plex Server in my local network with all my devices (TV, PC, Smartphone, etc.) and i can access outside my home network, everywhere outside, with my VPN setup.

So, there is a just a problem with the Plex Relay and the Claim Service since the last data breach…

What can i do please ?

[Mister_TechNoobs_Otaku]

…

It seems to work now. I don’t know why, but i’m glad to see this…

Perharps, Plex staff made good job today ! ,)

[Heich]

I had the same issue last night after I changed my password. I could log into my NAS plex server but all I got was a window telling me my " SERVER IS UNREACHABLE " and I couldn’t get into the my server-remote access page. I hunted around for the answer and was able to find this. Log into your web server using http://192.168.1.100:32400/web where 100 is the last three digits which you use to log in and it will get you into your web server then change the appropriate setting and Voila it worked.
Cheers

[Mister_TechNoobs_Otaku]

Thank for your answer Sir,

…but I still use all the time this adress 192.168.1.100:32400 to access to my server. And it always works fine : no problem with my personnal network…

There was a problem with the Plex company network and their “system relay” since their data breach.

Everything works fine now, and i’v done nothing with my network and PMS…

Best regards,
Have a good day friend