I recently had a power outage on my Synology NAS and had to wipe the server. I reinstalled Plex and restored the Plex folder from a C2 backup.
However, both Plex Web App and local Server App now do not see the server. There just isn’t anything being displayed (see screenshot) where the server should be. Upon restart, the old server connection was marked “unavailable” and had to be removed.
Now, I also do not see any “claim server message”.
If I log onto the Web App, I am greeted with the old “No Soup for You” logo. Also, there is no “Server” setting under “Settings” in the menu of any app I use.
I have verified via SSH that the server appears to be running fine. It just seems to not be communicating to my Plex account to be registered correctly. I can also access the local Plex App perfectly via URL and IP address.
I should add that I am doing this remotely. Do I, maybe, absolutely have to be on the same local network to set this up? Is there anything I could do via SSH, edit a config file, maybe?
SSH tunnel into the NAS to fake being locally connected. But if I remember it correctly, the SSH server in the NAS might prohibit this (and you can’t change it probably).
The Syno is remote. Access is through custom domain, via https, or IP (both works). SSH is enabled, but restricted to specific user on alternate port and through keyfile access only (no password). Telnet is deactivated.
You are using the admin username (to which you’ve assigned a password you know) ?
It should respond this way the first time you open it (whether local or remote) IF you have port 22 open (or a port forward from another port)
Chucks-Mac:~ chuck$ ssh -l admin -L 8888:127.0.0.1:32400 192.168.0.21
The authenticity of host '192.168.0.21 (192.168.0.21)' can't be established.
RSA key fingerprint is SHA256:cktpsWLkwQpcvdUdeg+s3UvHzIc+25Irt5hu/igB1tY.
Are you sure you want to continue connecting (yes/no)? yes
Warning: Permanently added '192.168.0.21' (RSA) to the list of known hosts.
admin@192.168.0.21's password:
Chucks-Mac:~ chuck$
If you’ve locked down the syno so hard as I believe you have, you will not be able to setup remotely.
What I show is how Synology sets it up by default: restricted to the admin user.
Chuck, I have no clue what precisely I did. I fiddled with the various parameters in /etc/ssh/sshd_config and now the tunnel thing works via “localhost”.
My best guess is that it eventually worked when I replaced 127.0.0.1 with localhost, but I’m not sure. If I succeed in figuring it out, I’ll post it here.
